Full-Time
Field Service Engineer
Updated on 12/4/2024
PDI Technologies
1,001-5,000 employees
Provides payment solutions and loyalty programs
Entry, Junior
Remote in UK
Position is remote in the UK.
- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role
- SPA Passport
- Service delivery experience
- Attending maintenance visits as required.
- Responding to all calls within the required service level agreement (per call).
- Responsible for asset management.
- Providing accurate and timely call closure and stock reporting.
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team.
- Completing all engineering paperwork.
PDI Technologies provides payment solutions, loyalty programs, and shopper insights tailored for retail and convenience businesses. Their products help streamline operations and enhance customer engagement by offering software that connects businesses with their customers. PDI's solutions are designed specifically for the retail and petroleum wholesale markets, allowing clients to make informed decisions based on data insights. Unlike many competitors, PDI has over 40 years of experience and serves a diverse client base, including convenience stores and restaurants. The company's goal is to increase profitability and operational efficiency for its clients while ensuring data security.
Company Stage
N/A
Total Funding
N/A
Headquarters
Alpharetta, Georgia
Founded
1983
6 month growth
↑ 3%1 year growth
↑ 3%2 year growth
↑ 3%
Simplify's Take
What believers are saying
- PDI's recent acquisition of Nuspire positions them to offer advanced cybersecurity solutions, potentially attracting a broader client base in the retail and QSR sectors.
- The introduction of new solutions and an enhanced learning platform demonstrates PDI's commitment to innovation and continuous improvement, which can lead to increased customer satisfaction and retention.
- Partnerships with companies like Grubhub and Otter expand PDI's reach and enhance their loyalty programs, offering more value to customers and potentially increasing market share.
What critics are saying
- The highly competitive nature of the retail technology sector means PDI must continuously innovate to maintain its market position.
- Integration challenges from acquisitions, such as with Nuspire, could lead to operational inefficiencies or cultural clashes.
What makes PDI Technologies unique
- PDI Technologies stands out by offering a comprehensive suite of solutions tailored specifically for the convenience retail and petroleum wholesale markets, unlike broader retail-focused competitors.
- Their strategic acquisitions, such as Nuspire, enhance their cybersecurity offerings, providing a unique value proposition in data security for convenience stores and gas stations.
- PDI's integration of payment solutions with loyalty programs and shopper insights creates a seamless ecosystem that enhances customer engagement and operational efficiency.
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