What you will do

• Oversee client relationships regarding program management, feature development, testing, integration, and advertiser performance
• Accelerate program revenue realization by recognizing potential areas for growth, evaluating market conditions, and developing business plans to gain client buy in.
• Develop, implement, and operationalize Go-To-Market (GTM) strategies.
• Report directly to the Director of Koddi Ads: assist in shaping the overall strategy of the business unit and collaborate with Koddi leadership on our most strategic initiatives. 
• Lead collaborative efforts across various departments, including operations, sales, marketing, product, design, research, engineering, and analytics.
• Seek to foster consensus with cross functional stakeholders through convincing data-backed arguments. Example topics include: system experimentation, feature development, and project prioritization. 
• Implement a culture of operational excellence through a hands-on approach: actively participate with customers, delve into the minutiae, and drive scalability.
• Be a strategic thinker: understand partner needs and prioritize them based on impact.
• Lead by example through analytical skills: build models to assess project success, set and communicate new goals based on analysis.

What skills and experience you bring

• Bachelor’s degree in business, operations management, advertising or related field
• 7+ years of progressive work experience preferably in the area of business analysis, customer success, or strategy & operations management.
• 4+years of management experience
• Knowledge of software delivery and customer success processes, workflows and terminology
• Experience coordinating multiple business functions to resolve client issues and develop new services and solutions
• You can handle ambiguity and help others handle it
• You can define/build process from 0 to 1
• You create clarity to drive faster more impactful decisions
• Self-motivator with strong work ethic and the ability to multitask
• Organized with outstanding attention to detail
• Desire to be a part of the fast-paced, high energy entrepreneurial experience