Full-Time

Client Services Territory Lead

UKI & Israel

Posted on 5/15/2024

DoiT International

DoiT International

501-1,000 employees

Provides cloud management and cost optimization solutions

Consulting

Senior

Remote in UK

Required Skills
Sales
Communications
Marketing
Requirements
  • 10+ years of experience working with technical consulting or managed services
  • 3+ years of experience leading managers with territory oversight
  • Experience working with Cloud Partners and maintaining at least one industry standard cloud certification
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
  • Extensive experience working cross functionally with other departments such as Sales and Product
Responsibilities
  • Monitor and improve territory performance, efficiency, goal development, talent acquisition and alignment with the regional Client Services strategy
  • Removing obstacles and empowering their team leaders to be successful
  • Creating and tracking personal development plans for their management teams and monitoring development of their teams
  • Delegate and drive objectives and key results through their territory
  • Balance the asks of their teams with the business focus and needs
  • Support escalations and customer relationships where it may benefit the team leaders within the territory
  • Align with territory sales leaders on sales support motions and serve as an escalation point for challenges, ensuring consistency and alignment across their teams for sales engineering and post-sales activities
  • Align with marketing teams for event coverage within their territory, technical content publications and customer success stories
  • Encourage open communication between teams, regions and global company knowledge sharing
  • Monitoring customer feedback over different channels (CSAT, NPS, SAM, AM, Sales) and ensure their management team is managing continuous improvement and following up with negative customer feedback
  • Monitoring their teams technical playgrounds, internal projects, team engagement and hiring / compensation.

DoiT International provides Flexsave™ for automated cloud compute management, Cloud Analytics for spend alignment, BigQuery Lens for cost optimization, Spot Scaling for AWS savings, and Anomaly Detection for early cost spike identification, leveraging technologies such as Kubernetes, artificial intelligence, and intelligent software to deliver efficient cloud solutions.

Company Stage

Series A

Total Funding

$100M

Headquarters

Santa Clara, California

Founded

2011

Growth & Insights
Headcount

6 month growth

5%

1 year growth

13%

2 year growth

67%
INACTIVE