Full-Time

Patient Care Coordinator

Administrative Assistant

Posted on 8/27/2025

Beltone

Beltone

1,001-5,000 employees

Hearing aid centers with audiology services

Compensation Overview

$15/hr

Midway, TN, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Marketing
Requirements
  • High School diploma or equivalent
  • Proficiency in MS Office
Responsibilities
  • Perform a range of office tasks efficiently
  • Support the Hearing Care Professional in guiding patients and serve as their primary liaison
  • Optimize scheduling to maximize test opportunities and track patient engagement
  • Assist with local marketing efforts, cultivating new community relationships and referrals
  • Handle incoming calls and follow up with patients professionally
  • Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility
  • Manage payments, reconcile cash balances, and oversee inventory
  • Maintain a clean, welcoming workspace
Desired Qualifications
  • 2 years' experience in office administration, sales, or customer service preferred

Beltone New England runs a network of hearing aid centers across Rhode Island, Massachusetts, Connecticut, New Hampshire, and Maine. It provides audiology services and retails a range of hearing devices, including behind-the-ear and completely-in-canal models. The company reaches customers directly through its physical locations and offers complimentary hearing tests to identify hearing loss and introduce clients to products and support. As a regional arm of the national Beltone brand, it benefits from established brand recognition while focusing on the New England market. Revenue mainly comes from selling hearing aids, with additional income from ongoing audiology services and support. The goal is to expand access to hearing care in New England by combining sales with professional audiology services and ongoing customer support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Glenview, Kentucky

Founded

1940

Simplify Jobs

Simplify's Take

What believers are saying

  • Launched Auracast-enabled Multi-Mic+ on August 22, 2024.
  • Introduced Boost Max S, smallest rechargeable super-power BTE aid August 2025.
  • Open positions signal expansion into NC, SC, Virginia markets.

What critics are saying

  • Lacks BBB accreditation, driving clients to Starkey, Phonak centers.
  • OTC hearing aids at Walmart, Amazon collapse in-person revenue within 18-36 months.
  • Oticon, Widex dominate with superior Bluetooth LE Audio in 12-18 months.

What makes Beltone unique

  • Beltone New England operates hearing centers across RI, MA, CT, NH, ME.
  • Offers video otoscopy, speech-in-noise testing, tinnitus counseling services.
  • Accepts AARP, Anthem, BCBS, United Healthcare insurances at locations.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Paid Vacation

Training Programs

Company News

PR Newswire
Sep 3rd, 2025
Beltone Kicks Off Second Annual 'Hear2End Hunger' Food Drive to Support Community Food Banks Nationwide, Promote Hearing Health Awareness

About Beltone Recognized by Newsweek & USA TODAY as one of America's Best Hearing Retailers and named as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years, providing reliable, affordable, and advanced hearing aids.

PR Newswire
Aug 12th, 2025
Experience Uncompromised Hearing with the New Beltone Boost(TM) Max S: The World's Smallest Rechargeable Super-Power Hearing Aid

CHICAGO, Aug. 12, 2025 /PRNewswire/ - Beltone, one of America's best in hearing care, is proud to introduce Beltone Boost(TM) Max S - the world's smallest rechargeable behind-the-ear (BTE) Super-Power hearing aid.

PR Newswire
May 5th, 2025
Beltone Spotlights Importance Of Hearing Screenings Launches Hearing Aid Giveaway For Better Hearing Month This May

CHICAGO, May 5, 2025 /PRNewswire/ -- In celebration of Better Hearing Month, Beltone, one of America's best in hearing care, is spotlighting the vital importance of annual hearing screenings. During a media tour held recently that will be featured on various news programs nationwide throughout May, Beltone's Director of Patient Experience and Audiologist, MJ DeSousa, discussed safe listening practices, strategies for protecting hearing, and the latest advancements in hearing technology that help combat the stigma surrounding hearing aid use. DeSousa also emphasized the importance of hearing screenings and encouraged audiences to take advantage of the opportunity to schedule a free hearing screening at their local Beltone throughout the month of May.Beltone has launched its second annual Better Hearing Month hearing aid giveaway.Additionally, Beltone has launched its second annual Better Hearing Month hearing aid giveaway. Starting today through May 31, 2025, Beltone is accepting nominations for individuals in need of better hearing for a chance to receive a free set of Beltone hearing aids. To be considered for the giveaway, individuals must complete a free hearing screening at a participating Beltone location and have a minimum hearing loss of 25dB. A total of 31 sets of Beltone hearing aids will be given away, one for each day of May, to qualifying individuals through the Beltone Hearing Care Foundation, a 501(c)(3) charitable organization

Nexstar Media Group
Nov 12th, 2024
Local Roanoke County businesses receive $115,000 in grand awards

ROANOKE, Va. (WFXR) – Roanoke County has announced grant funding to 13 businesses for growth and development. The $115,000 in grant awards are by the Economic Development Authority (EDA) Busi…

PR Newswire
Nov 12th, 2024
The Beltone Hearing Care Foundation Celebrates 10 Years Of Empowering Ears With 'Hear For The Holidays' Hearing Aid Giveaway

Named by Newsweek as one of America's Best of the Best in Hearing Care for 2024, Beltone continues its dedication to patients by giving away a set of hearing aids each day in December through its charitable foundation.CHICAGO, Nov. 12, 2024 /PRNewswire/ -- The Beltone Hearing Care Foundation, a 501(c)(3) charity established by Beltone, proudly announces its 'Hear for the Holidays' hearing aid giveaway, celebrating a decade of commitment to improving lives through the gift of better hearing. From November 1 to December 31, 2024, Beltone welcomes nominations for deserving individuals who could benefit from a brand-new set of Beltone hearing aids, provided at no cost – including zero application fee. The Beltone Foundation will gift a set of hearing aids every day in December

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