Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

＜ポジション概要＞

ファシリティマネージャー補佐として、イベント、MAC（オフィスの移転・増設・変更）・小規模プロジェクト、清掃業務、財務・報告サポート、業者管理を含む全てのソフトサービスの管理を担当します。

＜主要業務と責任＞

施設運営管理

• イベント、MAC（オフィス移転Move・増設Add・変更Change）、小規模プロジェクト、清掃業務を含む全てのソフトサービスの管理

• KPIの要件を満たすための作業指示書の管理

• 円滑な運営のための主要ユーザーとの関係構築

• 情報をまとめ、クライアントが必要とするレポート・連絡書類・資料を作成する。

• 業界ベストプラクティス運営の実施をサポート

• 建物の手順・性能基準が常に維持されるよう、現地調査・評価を実施する。

• 情報をまとめ、お客様が必要とするレポート・連絡書類・資料を作成する。

• サービス向上のため、常にチームの目標・改善課題を設定

財務管理

• 全ての財務管理要件が適時かつ正確に完了されるよう財務プロセスをサポート

• 予算・発注書・請求書の迅速で正確な管理をサポート

• 売掛金を60日以内の支払い可能額に維持することで組織のリスクを軽減

• サービスのクロスセル機会を探し、お客様の運営コストを削減

人材管理 

• チームワーク、協力、業績優秀、個人成功をサポートする環境を積極的に促進する。

• 業績向上のための適時指導を提供

業者管理

• サイトの全業者が必要基準を満たすよう管理をサポート（業者作業の確認を含む）

• 必要に応じて業者・サービスの調達をサポート

＜必要な知識・スキル＞

• Excel、Word、PowerPointの使用経験

• 英語・日本語のビジネスレベル

• ソフトサービスまたはイベント手配およびチーム管理での3年以上の経験

＜求められる能力＞

• クライアント第一のサービス志向の姿勢

• 親しみやすく協力的で、クライアントのニーズを満たすために期待以上の努力を惜しまない

• 効果的な優先順位付け能力

• 積極的で前向きな姿勢

• チームプレーヤー

• 守秘義務・外交的配慮を含む優れた対人・コミュニケーションスキル

• 優れた同時進行・プロジェクト管理・組織運営スキル

• 忙しい環境で働き、期限を守る能力

雇用形態：契約社員（期間の定めあり）

　　　　　 パフォーマンスに応じて1年後に正社員登用制度あり

就業場所　：常駐先　東京都（他県の勤務地の可能性あり）

就業時間・休日

• 就業時間： 9:00～17:10（休憩60分）＊ 常駐先企業によって変更の可能性あり

• 休日： 週休2日制（土・日）、祝日、年末年始

給与

• 想定基本年収： 4,800,000円～6,000,000円　

＊上記はあくまでも目安の金額であり、選考を通じてご経験・能力及び業務内容を考慮し決定します

• 残業代： 有り　固定残業代を基本年収に含む（月30時間相当額）

• 賞与：あり（業績変動賞与）

• 試用期間：有

募集人数：1名

選考プロセス

• 書類選考

• 面接（複数回実施予定）

• 最終面接

~English~

<Overall Role >

As Assistant Facilities Manager, will be responsible for managing all of soft services including Event, MAC and minor project, cleaning operations, Finance and support reporting and vendor management.

<Key Tasks & Responsibilities>

Site Operations Management

• Managing all of soft services including Event, MAC, Minor Project and cleaning operation

• Managing Work order to meet KPI’s requirement

• Establish the relationship with key users for smooth operation

• Consolidate information & generate reports, communications & documents as required by client.

• Assist in the implementation of Industry Best Practice operations

• Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained.

• Consolidate information & generate reports, communications & documents as required by client.

• Always setup the target / challenge for the team to improve our services

Finance Management

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

• Support prompt and accurate management of Budget/Purchase orders/Invoices

• Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable

• Look for opportunities to cross-sell services and to reduce cost to our customers operation

People Management

• Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success.

• Provides point in time coaching to elevate performance

Vendor Management

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)

• Assist in the procurement of vendors and services as required

<Knowledge And Skills Required>

• Experience of Excel, Word and PowerPoint

• Business level of English and Japanese

• At least 3 years or more experience on Soft services or Event arrangement and team management

<Competency>

• Customer service-oriented attitude

• Friendly, helpful and willing to go above and beyond to help meet our customer’s needs

• Able to prioritize effectively

• Proactive and positive attitude

• Team player

• Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy

• Excellent multi-tasking, project management and organizational skills

• Ability to work in a fast-paced environment and meet deadlines

Employment Type: Contract Employee
Work Location: Tokyo
Smoking Policy: No smoking on premises (designated smoking areas available)

Working Hours: 9:00 AM to 5:10 PM (hours may vary when working at client sites)
Remote Work: On-site attendance required (Remote work requests require consultation)
Holidays: Two days off per week (Follows Japanese calendar)

Salary: Expected Base Salary: 5,200,000 - 6,000,000 yen

*The above amount is a guideline only. Final compensation will be determined through the selection process based on experience, abilities, and job responsibilities.

Overtime Pay: Included - Fixed overtime allowance is included in the base annual salary (equivalent to 30 hours per month)

Bonus: Yes（Performance-based bonus）

Probationary Period: Yes

Number of Openings: 1

Number of interviews: From 2 to 3

Location:

–Chiyoda-ku

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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