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Next Job Abroad

German Speaking Bank Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Malta

About the Job

Requirements

  • Fluency in German and proficiency in English are required; knowledge of additional languages is an asset.
  • Prior experience in customer service, particularly in a banking or sales environment, is essential.
  • Strong sales acumen and a track record of meeting sales targets are required.
  • Exceptional verbal and written communication skills are required.
  • Ability to work under pressure and manage time effectively is required.
  • Proficiency in banking software and customer relationship management systems is an advantage.
  • Willingness to relocate to Malta and adapt to a new working environment is required.

Responsibilities

  • Handle customer inquiries related to banking products and services in German and English.
  • Use sales experience to identify customer needs and suggest appropriate financial solutions.
  • Guide customers through account openings, product inquiries, and banking transactions.
  • Collaborate with the sales team to meet and exceed sales targets.
  • Resolve customer complaints and issues efficiently while maintaining high customer satisfaction.
  • Document customer interactions and transactions accurately in the system.
  • Stay informed about banking regulations and products to assist clients effectively.

Desired Qualifications

  • Knowledge of additional languages.
  • Proficiency in banking software and customer relationship management systems.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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