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Prosidian Consulting

Management and operations consulting firm

Nuclear Safety and Quality Assurance Integration Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeRichland, WA, USANo salary listed

About the Job

Requirements

  • An associate's or bachelor's degree in information technology or a related field.
  • Four to seven or more years of IT support experience; DOE or federal experience is preferred.
  • Knowledge of service desk tools, O365, troubleshooting, and Active Directory.
  • Customer focus, patience, and documentation ability.
  • Understanding and proficiency with business tools and technology, including Microsoft Office; advanced Excel, Access, Outlook, PowerPoint, and Word skills and proficiency with Adobe Acrobat, data analytic tools, and Visio are desired.
  • After-hours support may be required.
  • When required for the assigned work, personnel must possess the DOE clearance level indicated in the task description; classified-work personnel and their subcontractors must have a Facility Clearance.

Responsibilities

  • Provide Tier 1/2 support, system administration, endpoint hardening, and knowledge base documentation.
  • Manage the integration and resolution of contractor issues related to nuclear safety and quality assurance, providing strategic solutions and consultation across Hanford facilities.
  • Support the Assistant Manager for Safety, Environment, and Quality program office in daily business activities and program and project management support activities.
  • Publish DOE self-service IT guides.
  • Support nuclear safety and quality assurance integration across Hanford Field Office functions, including electrical, facility representation, industrial hygiene and occupational safety, training, environmental and regulatory support, safety and security enforcement, nuclear safety, criticality safety, engineering, radiological protection, structural engineering, quality assurance, and fire protection.
  • Conduct work predominantly on-site at Hanford Field Office facilities; some remote support may be approved by the Contracting Officer.
  • Travel as coordinated with the technical point of contact and approved in writing in advance by the Contracting Officer, in accordance with Federal Travel Regulations.

Desired Qualifications

  • DOE or federal IT support experience.
  • Relevant Environmental Management Sector experience and functional or technical area expertise.
  • Certifications are helpful.

About the Company

Prosidian Consulting

Management and operations consulting firm

ProSidian Consulting is a management and operations consulting firm that helps private companies, Fortune 1000 enterprises, and government agencies solve problems and improve operations through tailored, industry-aligned services. It offers six enterprise practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams across CONUS/OCONUS. The firm follows a structured approach to strategic solutions focused on growth, margin, and efficiency, aligning assets, processes, policies, and people to deliver value. With former Big 4 leadership and a nationwide/overseas footprint, its goal is to translate strategy into execution that boosts clients' return on invested capital and value delivered to customers.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2008

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