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Blufox Mobile

Resells Xfinity mobile and internet.

Bilingual Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeHouston, TX, USAIn-person

About the Job

Requirements

  • Fluency in both English and Spanish is required.
  • Previous experience as a Retail Store Manager, Sales Manager, Wireless Retail Manager, Telecommunications Manager, or Customer Service Manager is required.
  • Strong leadership, coaching, and employee development skills are required.
  • Proven ability to drive sales growth and achieve performance goals is required.
  • Strong analytical and problem-solving skills are required.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, is required.
  • Ability to stand for long periods of time is required.
  • Ability to lift up to 25 pounds is required.

Responsibilities

  • Lead, coach, and develop a high-performing retail sales team.
  • Recruit, interview, onboard, and train new employees.
  • Foster a positive, customer-focused, and sales-driven culture.
  • Conduct performance reviews, coaching sessions, and development planning.
  • Drive store revenue and exceed sales goals.
  • Monitor key performance indicators, including sales performance, customer satisfaction, and productivity.
  • Identify opportunities to increase customer acquisition and retention.
  • Implement sales strategies that support company growth objectives.
  • Deliver exceptional customer service and create a best-in-class customer experience.
  • Resolve customer concerns quickly and professionally.
  • Build strong relationships with customers and the local community.
  • Ensure team members maintain expert knowledge of Comcast Xfinity products and services.
  • Manage daily store operations, scheduling, and staffing.
  • Maintain inventory accuracy and merchandising standards.
  • Ensure compliance with company policies and operational procedures.
  • Analyze sales reports and business metrics to improve performance.

Desired Qualifications

  • Experience in telecommunications, wireless, internet, cable, or technology sales is preferred.
  • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments is preferred.
  • Multi-unit retail or high-volume sales experience is preferred.

About the Company

Blufox Mobile

Resells Xfinity mobile and internet.

Blufox Mobile is a branded partner for Comcast Xfinity services that operates in eight states, selling Xfinity mobile and internet plans to individuals and small businesses. It uses its strong Xfinity brand connection to attract customers and grow market share, with a sales force that earns commissions based on new customer sign-ups. Services are delivered through Xfinity’s network and bundled options, and Blufox focuses on customer satisfaction and community engagement as part of its culture. The company differentiates itself through its association with Xfinity, its rapid regional expansion, its entrepreneurial culture, and its emphasis on supporting employees and reliable service. Its main goal is to expand its presence, capture more market share, and provide dependable telecom services while maintaining a customer-focused brand experience.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Oyster Bay, NY
Founded
2018

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