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Soho House

Global private members' club and hospitality

Executive Assistant to CEO

Executive SupportConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of experience as an Executive Assistant, including a strong background in diary, inbox, and international travel management.
  • Proven experience supporting senior executives who operate internationally.
  • Demonstrated attention to detail and high standards.
  • Strong organisational skills, with the ability to manage multiple priorities under pressure and adapt quickly to change.
  • A track record of delivering projects and events on time and within budget.
  • Strong written and verbal communication skills, with the confidence to engage at all levels of the business.
  • Digital proficiency, an understanding of current best practices, and willingness to adopt new technology.
  • Proficiency using AI tools such as Microsoft Copilot, ChatGPT, or Claude to enhance productivity, including responsible use that protects confidential and personal data.
  • Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
  • Ability to handle highly confidential matters and work with high-profile individuals discreetly.

Responsibilities

  • Provide proactive, professional, and confidential day-to-day support to the CEO.
  • Manage complex executive diaries, balance competing priorities, and anticipate scheduling conflicts.
  • Coordinate internal and external meetings across time zones, including conference calls, Zoom, and Microsoft Teams meetings; prepare briefing packs, agendas, and supporting documents; and follow up on actions.
  • Draft, write, and edit emails, internal features, speech notes, memos, presentations, and newsletter copy, adapting tone and style to the audience.
  • Monitor and manage executive inboxes, prioritise correspondence, and respond on executives’ behalf with discretion and an appropriate tone.
  • Organise listening sessions, offsite meetings, conferences, and leadership events, including planning, venue sourcing, logistics, budget management, and follow-up.
  • Support the C-suite and company directors on projects, particularly in People & Development and Finance; track deliverables against deadlines, flag risks, and update stakeholders on progress.
  • Arrange international and domestic travel, including flights, accommodation, ground transport, itineraries, and visa requirements; manage the travel budget and report accurately and promptly.
  • Build and maintain relationships with internal stakeholders locally and globally, acting as a professional point of contact for the executive office.
  • Process executive expenses accurately and promptly and handle personal work requests with care and discretion.
  • Use AI tools to improve efficiency, including drafting and summarising documents, preparing meeting briefs, taking and summarising notes, researching topics, and streamlining routine administration.
  • Manage personal and private diaries and carry out ad hoc personal errands and duties with discretion.

About the Company

Soho House

Global private members' club and hospitality

Soho House is a global private membership platform that connects creatives and other professionals through exclusive Clubs called Houses, plus online access and city-only options. Members pay fees to access workspaces, social spaces, events, bedrooms, dining, and related services, with revenue also coming from in-house food/beverage, hotels, retail (Soho Home), and standalone venues. It differentiates itself by building a curated, community-driven ecosystem that combines hospitality, workspaces, and a lifestyle brand across many cities, rather than focusing on a single hotel or club. Its goal is to create a globally connected community where members can collaborate, socialize, and access a consistent, premium experience across locations.

Company size
5,001-10,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1995

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