Business Systems Analyst
Training Systems
Confirmed live in the last 24 hours
Veeva Systems

5,001-10,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Company Stage

N/A

Total Funding

$224M

Founded

2007

Headquarters

Pleasanton, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

12%

2 year growth

45%
Locations
Columbus, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Management
Customer Service
CategoriesNew
Business & Strategy
Product
Customer Success & Support
Requirements
  • Bachelor’s Degree in Information Systems, Business Administration, or related field or equivalent experience
  • 3+ years of application requirements gathering and design
  • Learning management system administration experience
  • Experience with Articulate
  • Understanding of various training delivery methods and formats
  • Strong Business Analysis and Project Management skills
  • High proficiency in verbal and written communication
  • Solid presentation skills
  • Strong attention to detail and goal-oriented
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Commitment to excellence in the delivery of customer service
  • Comfortable in working with personnel at all levels of the organization
Responsibilities
  • Capture the business context and define objectives and desired future state
  • Develop detailed requirements and establish traceability to the business vision
  • Facilitate discovery sessions and business process workshops
  • Act as the project manager for implementation of the solution
  • Provide technical and functional expertise across learning management systems
  • Collaborate with cross-functional teams to identify system and process improvements
  • Lead and execute full development lifecycle activities
  • Provide product support, track escalations, perform root cause analysis, and work with vendors to resolve issues
  • Document all changes to applications per internal controls
  • Develop and maintain technical documentation, release notes, and conduct end-user training
Desired Qualifications
  • Prior experience in release management
  • Administration experience with Absorb LMS
  • Familiarity with Agile methodologies
  • Administration experience with Vault Training