Compensation Overview

What You’ll Do

• Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc.
• Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to the business vision. Manage the requirements throughout the project lifecycle by establishing agreements and serving as a liaison between business users and the project team
• Facilitate discovery sessions and business process workshops. Be able to diagram and elaborate current & future state application workflows in detail
• Act as the project manager for implementation of the solution – identify stakeholders, risk identification and mitigation, communication, define and drive schedules, escalate internally and externally (as appropriate)
• Provide technical and functional expertise across learning management systems. Serve as SME across various application platforms
• Collaborate with cross-functional teams to identify system and process improvements
• Lead and execute full development lifecycle activities - design, develop, and test enhancements in alignment with internal business process requirements
• Provide product support, track escalations, perform root cause analysis, and work with vendors to resolve issues
• Document all changes to applications per internal controls
• Develop and maintain technical documentation, release notes, and conduct end-user training

Requirements

• Bachelor’s Degree in Information Systems, Business Administration, or related field or equivalent experience
• 3+ years of application requirements gathering and design
• Learning management system administration experience
• Experience with Articulate
• Understanding of various training delivery methods and formats
• Strong Business Analysis and Project Management skills
• Prior experience in release management is desirable
• High proficiency in verbal and written communication. Solid presentation skills are desired
• Strong attention to detail, goal-oriented. Must be able to effectively manage multiple activities and/or projects concurrently
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Commitment to excellence in the delivery of customer service
• Comfortable in working with personnel at all levels of the organization

Nice to Have

• Administration experience with Absorb LMS
• Familiarity with Agile methodologies
• Administration experience with Vault Training

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $56,000 - $150,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.