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Flex

Interest-bearing digital banking with expense tools

Director of Performance Marketing

Performance & Paid MarketingUpdated on Nov 7
Full-time

About the Job

Requirements

  • At least 8 years of experience in growth, digital, or performance marketing, ideally in fintech or B2B SaaS.
  • Experience managing people or agency teams, with a track record of building strong teams.
  • Experience at a scaling company.
  • Hands-on depth in search engine optimization, paid acquisition, website optimization, and modern demand generation.
  • Comfort with sales-led acquisition, intent-based targeting, personalization, and lifecycle triggers.
  • Strong instincts grounded in research, data, and customer insight.
  • Clear, compelling writing and storytelling.
  • Technical fluency with modern marketing and analytics tools.
  • A collaborative, human-first approach, strong values, and a bias toward action.

Responsibilities

  • Run performance marketing and digital channel execution day to day, and build a small, strong team as the channel mix proves out.
  • Own paid acquisition across search, display, paid social, and retargeting.
  • Improve customer acquisition cost, payback period, and channel return on investment through continuous testing and data-driven iteration.
  • Partner with Sales and Revenue Operations on ideal customer profiles, pipeline goals, and campaign planning.
  • Manage search engine optimization/generative engine optimization and paid media agency partners against clear goals and timelines.
  • Own the marketing technology stack, attribution, and data flow end to end, building them where they do not yet exist.
  • Own top-of-funnel acquisition for the self-serve motion.
  • Partner with Product on activation experiments, onboarding flows, and conversion optimization.
  • Define and report growth key performance indicators across acquisition, activation, and revenue.
  • Treat Flex.one as a core growth surface by improving discoverability, performance, and conversion.
  • Grow organic acquisition through technical search engine optimization, structured content, and site optimization.
  • Build Flex's visibility across artificial intelligence discovery platforms such as ChatGPT, Perplexity, and Gemini through generative engine optimization.
  • Bring product launches to market with the brand team, with clear messaging and materials for Sales and partners.
  • Develop Flex's story into high-performing content across the website, campaigns, organic and paid channels, email, and referrals.
  • Work with Brand, Legal, and Compliance to ensure claims are accurate and disclosures are in place.

Desired Qualifications

  • Experience in fintech or business-to-business software as a service is preferred.

About the Company

Flex

Interest-bearing digital banking with expense tools

Flex.one runs a digital business banking platform that lets companies earn interest on idle cash (up to 4%), manage expenses in real time, issue team cards, and send free domestic ACH and wire payments, with 1% cashback on transactions. Funds on the platform generate interest while users access real-time reporting, expense management tools, and card issuance, with payments processed within the platform; revenue comes from service fees and interest on client cash. It differentiates itself by offering a high interest rate on idle cash together with a full suite of banking tools in one place, supported by regular security audits and fraud protections. Its goal is to help businesses maximize cash utility and streamline financial operations with secure, cost-effective payment processing and added rewards.

Company size
201-500
Company stage
Series B
Total funding
$493.2M
Headquarters
Miami, FL
Founded
2020

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