Food & Beverage Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the Role

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in a stunning setting. Our Food & Beverage outlets are renowned for delivering exceptional dining experiences, intuitive service, and genuine hospitality that reflects the Four Seasons brand.

We are seeking a passionate and driven Food & Beverage Supervisor to join our team. In this leadership role, you will support the management team in the day-to-day operation of our restaurants and bars, ensuring the highest levels of guest satisfaction and service excellence. You will lead by example on the floor, inspire and develop team members, and help create memorable experiences for every guest.

This is an exciting opportunity for an experienced hospitality professional looking to take the next step in their career within a luxury hotel environment.

What You Will Do

• Support the management team in the daily operation of the restaurant and bar outlets
• Lead and motivate team members during service, ensuring Four Seasons standards are maintained at all times
• Deliver exceptional guest experiences through attentive, personalised, and professional service
• Assist with team training, coaching, and development to promote continuous improvement
• Ensure all opening, service, and closing procedures are completed effectively
• Monitor service standards and proactively address opportunities for improvement
• Handle guest feedback and resolve service concerns professionally and efficiently
• Assist with scheduling, staffing levels, and operational planning as required
• Maintain excellent knowledge of food and beverage offerings, menus, wines, and promotions
• Ensure compliance with food safety, health and safety, and company policies and procedures
• Work collaboratively with the culinary and wider hotel teams to ensure seamless service delivery
• Support inventory control, stock management, and departmental administration as required

What You Bring

• Previous supervisory experience within a restaurant, bar, luxury hotel, or hospitality environment
• A genuine passion for hospitality and creating exceptional guest experiences
• Strong leadership and team development skills
• Excellent communication and interpersonal abilities
• A positive and proactive approach to problem-solving
• Strong organisational skills with the ability to prioritise in a fast-paced environment
• High attention to detail and commitment to maintaining luxury service standards
• Confidence in handling guest requests and resolving concerns professionally
• Flexibility to work evenings, weekends, and public holidays as required
• The legal right to work in the United Kingdom. Please note that Four Seasons Hotel Hampshire is unable to provide sponsorship for this position.

What We Offer

• Excellent training and career development opportunities
• Four Seasons Employee Travel Programme
• The opportunity to be part of a world-renowned luxury hospitality brand
• BUPA Dental Health Care
• Complimentary meals in our staff restaurant whilst on duty, including fresh fruit, tea, and coffee throughout the day
• Shuttle bus service between the hotel, Fleet, and Church Crookham
• Opportunities to build a successful career with global potential
• Free uniform dry cleaning
• Annual themed employee party and a variety of social, charitable, and sporting events throughout the year
• Access to Wagestream salary advance benefits
• Employee recognition programmes