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OKX

Venture capital for blockchain startups

Legal Response Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaIn-person

About the Job

Requirements

  • A degree in law, compliance, or a related field demonstrating critical thinking is required.
  • Strong communication and writing skills and attention to detail are required.
  • Chinese literacy, including reading and writing, is required for the China market.
  • The ability to work independently and collaboratively is required.
  • The candidate must be comfortable working in a fast-paced environment with changing priorities.
  • The candidate must be able to navigate difficult situations and remain calm under pressure.
  • The candidate must have a solutions-oriented approach to resolving issues.
  • The candidate must be able to multitask and manage time effectively.
  • The candidate must be able to learn quickly and act constructively on feedback.
  • Willingness to work rotational shifts supporting 24/7 operations is required.

Responsibilities

  • Respond to inquiries from legal authorities, law firms, legal representatives, and relevant third parties within stipulated timeframes while maintaining a high service level.
  • Liaise with internal stakeholders, including compliance, risk, and customer service teams, to handle inquiries professionally and escalate them when appropriate.
  • Maintain working knowledge of company products to communicate effectively with external stakeholders.
  • Build and maintain strong relationships with company partners and external stakeholders.
  • Escalate inquiries or unresolved issues to supervisors, following operations management guidance, when they cannot be resolved within agreed procedures.
  • Support enhancement of the Legal Response function.
  • Manage or participate in projects as they arise.

About the Company

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OKX

Venture capital for blockchain startups

OKX Ventures acts as the investment arm of the OKX cryptocurrency exchange, funding and supporting blockchain, DeFi, and Web3 projects. It invests across a wide range of areas—from infrastructure and middleware to applications and games—aiming to strengthen the crypto ecosystem. The firm provides capital and access to OKX’s network of partners and advisors to help portfolio companies grow and succeed. Notable holdings include Polygon, Solana, and Avalanche, reflecting a strategy focused on projects with potential to impact the crypto industry at large. OKX Ventures differentiates itself through its crypto-native perspective, extensive industry network, and active involvement in portfolio development, rather than just providing funding. Its goal is to identify promising projects and help them scale, contributing to a more robust and innovative blockchain ecosystem.

Company size
5,001-10,000
Company stage
Not listed
Total funding
$1.1B
Headquarters
Singapore, Singapore
Founded
2017

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