Senior Analyst - Learning and Development, Learning Programs & Analytics

Position Summary...

The Senior Analyst, Learning & Development leads the analytics, operations, and continuous improvement of enterprise Future Skills programs, including tuition assistance programs, career pathways, and on-demand learning platforms in collaboration with internal teams and vendors. The role turns learning, participation, platform, and workforce data into clear insights and actions that improve associate experience, program performance, career pathways, and workforce capability.

What you'll do...

Leads reporting, dashboard development, and analysis across enterprise Future Skills programs, including Live Better U—Walmart’s tuition assistance program—career pathways, on-demand learning platforms, and AI capability-building initiatives. Identifies trends, exceptions, data-quality issues, and improvement opportunities; validates results; and translates findings into clear recommendations for stakeholders and leadership.

Partners with internal teams, vendors, and data owners to gather and reconcile data across systems, maintain reporting definitions, and improve the accuracy and usability of program information.

Manages the operational delivery and continuous improvement of tuition assistance programs, including vendor partnership, platform performance, reporting, timelines, budget coordination, issue resolution, and associate experience.

Uses data and feedback to identify barriers and improve the end-to-end associate experience across Future Skills programs, from awareness and exploration through participation, completion, and outcomes.

Develops and executes project plans for Future Skills initiatives. Manages priorities, risks, scope changes, and stakeholder communication to deliver measurable results.

Sources and curates learning resources and career pathways, including AI and digital capability-building opportunities, in partnership with business teams, subject-matter experts, and external providers.

Maintains and distributes intranet and communication assets. Uses engagement data to improve awareness, relevance, and participation.

Qualifications

• Strong analytical skills, including the ability to interpret program or operational data and turn it into practical recommendations.
• Advanced Excel skills, including pivot tables, lookups, data cleaning, reconciliation, and repeatable reporting.
• Experience building dashboards and reports in Power BI or a similar tool.
• Ability to work with multiple data sources, validate results, and identify data-quality issues.
• Strong project management, prioritization, and problem-solving skills.
• Experience working with stakeholders, vendors, learning platforms, or education technology.
• Excellent written communication skills and ability to explain insights clearly to non-technical audiences.
• Curiosity about AI and emerging technologies and their application to workforce capability.

Education & Experience

• 3+ years of experience in program operations, business reporting, learning & development, talent management, or a related field.
• Experience with Excel, Power BI, or similar analytics and reporting tools.
• Experience with learning platforms, tuition-assistance platforms, LMS/LXP systems, intranet platforms, or vendor systems is an asset.
• Relevant certification in Learning & Development, Analytics, or a related discipline is an asset but not required.

Focus Areas

• Learning-pathway curation
• Learning-program analytics, reporting, and data quality
• Tuition assistance operations and associate experience
• Career pathways and on-demand learning platforms
• Future Skills and AI capability-building
• Dashboard development and data-driven decision-making
• Stakeholder and vendor partnership
• Program delivery and continuous improvement
• Associate communications and engagement

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $74,000.00 - $101,750.00. Pay will be determined based on relevant experience.

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L’échelle salariale pour ce poste est de 74,000.00 à 101,750.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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