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Waterworks

Designs and sells luxury bath fixtures

Design Consultant

Field SalesUpdated on Nov 13
Full-timeWashington, DC, USA$62k - $69k /yr

About the Job

Requirements

  • At least 3 years of outside or inside sales and/or business development experience in a high-end luxury brand environment.
  • A proven track record of consistently meeting or exceeding sales and marketing quotas and goals.
  • Success developing new business.
  • Strong verbal and written communication skills.
  • Digital proficiency.
  • Ability to listen to clients and translate their needs into sales.
  • Strong persuasion and negotiation skills, ability to influence others, and ability to close sales transactions or deals.
  • Self-motivation and ability to manage multiple tasks and projects simultaneously.
  • Proficiency with Microsoft Office Suite, customer relationship management (CRM) systems, and other sales tracking tools.
  • Ability to market outside the showroom for up to 50% of the week.
  • Ability to lift and mobilize small to medium items up to 25 pounds using appropriate equipment and techniques, and to maneuver effectively around the showroom floor, stock room, and office.
  • Ability to perform periods of standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

  • Build, manage, and grow a portfolio of architects, interior designers, builders, contractors, and other residential trade professionals within an assigned territory.
  • Increase specification and sales activity by promoting the Waterworks brand and product portfolio to assigned accounts and targeted prospective clients.
  • Meet or exceed established goals for business development activity, project specifications, quotations, sales revenue, and account growth.
  • Develop trusted-advisor relationships by understanding clients’ businesses, project pipelines, and design objectives, and delivering tailored product solutions.
  • Expand market presence by identifying and cultivating new trade relationships through networking, referrals, industry events, social media, and proactive territory outreach.
  • Create and execute a strategic territory and account development plan that generates project opportunities, strengthens client engagement, and drives long-term growth.
  • Conduct client meetings, presentations, product demonstrations, lunch-and-learns, showroom tours, and virtual consultations to influence specifications and secure project opportunities.
  • Manage projects from initial consultation through specification, product selection, quotation, order placement, and project follow-through, ensuring an exceptional client experience at every stage.
  • Maintain an accurate sales pipeline and project portfolio through CRM management, providing regular updates on account activity, project status, forecasts, and business development efforts.
  • Deliver a luxury client experience that fosters long-term partnerships, repeat business, and increased market share within the design community.
  • Represent the Waterworks brand by participating in industry organizations, networking events, continuing education unit (CEU) presentations, trade association meetings, showroom events, and client programs.
  • Partner with cross-functional teams to ensure seamless execution of client projects and identify opportunities to enhance business performance and client satisfaction.
  • Continuously develop market knowledge, industry trends, and competitive insights to strengthen client relationships and uncover new business opportunities.
  • Perform other duties and responsibilities as assigned.
  • Maintain showroom presence onsite five days per week; some Saturdays may be required.
  • Travel locally or out of state as needed.

Desired Qualifications

  • Plumbing and/or tile industry experience.
  • A valid driver's license.

About the Company

Waterworks

Designs and sells luxury bath fixtures

Waterworks designs and sells high-end bath and kitchen fixtures, including faucets, lighting, and fittings, targeting luxury homeowners, interior designers, and architects. Its products fuse American design sensibility with European craftsmanship and are offered in exclusive collections like R.W. Atlas. The way their products work is by combining durable materials with refined form to create functional pieces that also serve as focal elements in a space, supported by design and shopping assistance for tailored solutions. Waterworks differentiates itself through authentic design, careful craftsmanship, and the option for personalized design support and professional partnerships, setting its products apart from typical fixtures. The company's goal is to lead the luxury fixtures market by delivering beautiful, functional pieces and design-forward solutions that elevate space aesthetics for discerning clients.

Company size
501-1,000
Company stage
Acquired
Total funding
$117M
Headquarters
Danbury, CT
Founded
1978

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