K

Kessler Collection

Night Auditor

Hotel Guest ServicesUpdated on Nov 11
Full-timeBeaver Creek, CO, USA$23 - $25 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent and/or one year of progressive experience in a hotel or related field is required.
  • Guest service experience is preferred.
  • Computer knowledge and skills are required.
  • Must be willing to work flexible and sometimes long hours, including a late or overnight shift.
  • Must be able to understand financial information and data and perform basic arithmetic functions.
  • Must be able to prioritize job functions and departmental functions to meet deadlines.
  • Must be able to communicate verbally and in writing with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and handle problems by anticipating, preventing, identifying, and resolving them.
  • Must be able to understand and apply complex information and data from various sources to meet objectives.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative by anticipating guest or operational needs.
  • Must maintain regular attendance according to the hotel’s scheduling needs.
  • Must maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
  • Must comply with hotel standards and regulations to support safe and efficient operations.
  • Must be able to perform sedentary work, exerting up to 10 pounds of force occasionally and a negligible amount frequently or constantly to move objects.

Responsibilities

  • Reconcile all hotel cashier transactions and review, organize, and compile management reports accurately and on time.
  • Perform guest-service duties as required, including checking guests in and out, taking reservations, and handling wake-up calls.
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute required daily reports, including the Daily Operating Report, discount programs, and tax reports, according to hotel standards.
  • Prepare and distribute month-end reports.
  • Audit and reconcile all Front Desk and Food & Beverage cashier work.
  • Audit, reconcile, consolidate, and transmit all credit card transactions on time.
  • Ensure the accuracy of all reported numbers and statistics.
  • Input and update financial information in the corporate communications network.
  • Perform required daily, weekly, monthly, and annual data-processing system functions.
  • Keep management informed of unusual operational or financial events and deviations from policies or procedures.
  • Ensure overall guest satisfaction and handle guest requests.
  • Respond to governmental inquiries upon receipt.
  • Attend required hotel meetings and training sessions.
  • Cross-train in other accounting or hotel-related areas.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Perform other duties as requested by management.

Desired Qualifications

  • Guest service experience.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Kessler Collection

See more jobs