Food & Beverage Pool Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

Four Seasons Hotel Firenze is looking for an enthusiastic Pool F&B Attendant to join our team for the 2027 Summer Season.

As a member of our Food & Beverage team, you will help create a luxurious and relaxing poolside experience for our guests. Through attentive service, anticipation of guest needs, and a warm, professional approach, you will contribute to delivering the exceptional hospitality that defines the Four Seasons experience.

What You Will Do

• Welcome guests in a professional and friendly manner and assist with poolside seating arrangements.
• Provide water service, oshibori, towels, spritzing, and other poolside amenities in accordance with Four Seasons standards.
• Anticipate guest needs and respond promptly and professionally to requests and inquiries.
• Ensure guests enjoy a comfortable and memorable experience throughout their time at the pool.
• Pick up and deliver towels and towel bins between the pool area and laundry facilities.
• Maintain the pool deck, seating areas, and service stations in a clean, organized, and inviting condition.
• Support Food & Beverage operations by assisting service teams in other outlets when required.
• Collaborate with colleagues across departments to ensure seamless service and guest satisfaction.

What You Bring

• Previous experience in Food & Beverage service, hospitality, or a guest-facing role is preferred.
• Excellent interpersonal and communication skills.
• Positive attitude, flexibility, and a proactive approach to problem-solving.
• Strong teamwork skills and willingness to support different operational areas when needed.
• Fluency in Italian and English

What We Offer

• Competitive salary and comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts at Four Seasons hotels worldwide
• Complimentary dry cleaning of uniforms
• Employee meals
• Staff accommodation, subject to availability

Schedule & Hours

• Full-time seasonal contract for the 2027 Summer Season
• Availability to work rotating shifts, including weekends and holidays, is required

This position is classified at level C3 under the Italian Tourism Collective Labour Agreement (CCNL Turismo), with a starting salary aligned with contractual standards and growth opportunities based on experience.