Penske

Diversified transportation, logistics, and motorsports provider

Load Planner - Supply Chain/Logistics

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeBeachwood, OH, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
One or more years of experience in transportation or supply chain is preferred.
Strong attention to detail, accuracy, and urgency is required.
Strong written and verbal communication skills are required.
Ability to learn and regularly operate various computer systems across different platforms is required.
Ability to develop and maintain professional working relationships with customers and Penske associates is required.
Ability to analyze information, communicate appropriately, make decisions within the framework of standard operating procedures, solve problems, evaluate results, and determine whether further action is needed is required.
Ability to work first, second, and third shifts as needed, with scheduling flexibility, is required.
Regular, predictable, full attendance is essential.
Willingness to travel as necessary, work the required schedule and at the specified location, complete the Penske employment application, undergo a background investigation including past employment, education, and criminal history, and submit to drug screening is required.
The associate must be able to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
The associate may be required to stand, walk, sit, use hands to touch, handle, and feel, reach with hands and arms, and occasionally lift or move up to 25 pounds (12 kilograms).
The associate must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Coordinate processes and functions of freight movement and customer service.
Process customer orders and plan and optimize shipments into loads using a transportation management system.
Tender freight to third-party carriers, update the transportation management system with current shipment information, and respond to internal and external customer inquiries.
Provide management and customers with shipment visibility through tracking, process oversight, auditing, researching, and troubleshooting operational issues or functions.
Build loads by adding shipments, rating loads, securing carrier coverage, and setting appointments.
Monitor and resolve MCP email messages.
Identify shipping opportunities to improve performance, such as truckload multi-stops and consolidated shipments.
Provide customer service to assigned accounts.
Handle call-center duties and shared email box responsibilities.
Investigate load exceptions and troubleshoot operational issues or functions.
Recover customer loads.
Complete daily logs and trackers.
Provide detailed instructions to customers and associates on other shifts by phone and email.
Perform other projects and tasks as assigned by the supervisor.

Desired Qualifications

A bachelor's degree in Business or Supply Chain Management is preferred.
One or more years of experience in transportation or supply chain is preferred.

Schedule: 11:30 am - 8:00 pm

Position Summary:

Load Planners coordinate all processes and functions of freight movement and customer service. Load Planners process customer orders, plan & optimize shipments into loads using Transportation Manager System, tender freight to third-party carriers, update the Transportation Manager System with current shipment information and respond to internal and external customer inquiries. Load Planners also provide visibility to management and the customer by tracking, process over-sight, auditing, researching, and troubleshooting operational issues or functions.

Major Responsibilities:

- Load-building - Adding shipments to a load, rating a load, securing carrier coverage and appointment setting. Monitoring and resolving MCP email messages. Identify shipping opportunities for improved performance such as: truckload multi-stops, consolidated shipments, etc.

- Provide excellent Customer Service to assigned account(s)

- Call Center and shared email box responsibility

- Provide visibility to management and the customer by tracking shipments, process over-sight, auditing, load exception investigation, researching and troubleshooting operational issues or functions.

- Recover customer loads

- Complete daily logs and trackers. Provide detailed instruction for various customers and associates from other shifts by phone and e-mail.

- Other projects and tasks as assigned by supervisor

Qualifications:

- High School Diploma (or equivalent) required. Bachelor's Degree in Business or Supply Chain Management preferred.

- One (1) plus year of experience in Transportation/Supply Chain preferred

- Strong attention to detail, accuracy, and sense of urgency

- Strong written and verbal communication skills

- Must be able to learn and regularly operate various computer systems across different platforms

- Ability to develop and maintain professional working relationships with customers as well as Penske associates

- Ability to use critical thinking to analyze information, communicate appropriately, make decisions within the framework of the SOP, solve problems, evaluate results, and determine if further action is needed.

- Ability to work First, Second and Third shifts as needed. Flexibility with scheduling required

- Plus One mentality (Looking for additional ways to add value – going above & beyond what you are expected to do).

- Regular, predictable, full attendance is an essential function of the job

- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background Investigation, (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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