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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timeNorfolk, VA, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
  • Ability to locate and stock parts; knowledge of parts and automotive systems; safety knowledge and skills; ability to operate inventory systems and store equipment, point-of-sale systems, and parts lookup systems.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute written, oral, or diagrammed instructions.
  • Ability to successfully complete the Parts Knowledge Assessment.
  • Ability to accurately add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to use Microsoft Word and Excel effectively.
  • Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Proven sales ability and experience fulfilling customer transactions.
  • Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • Ability to walk or stand predominantly, talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
  • Ability to perform tasks in an environment involving occasional outdoor work, moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risk, explosives, and vibration.
  • Ability to speak and write English.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide a GAS2 selling experience to commercial customers.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and developmental needs for Team Members.
  • Dispatch drivers to ensure timely and accurate delivery and achievement of delivery standards.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Source parts from special order, FDO, second source, and other sources.
  • Support profitable growth of the commercial business through customer retention and growth.

Desired Qualifications

  • A minimum of 3 years of prior automotive parts experience is preferred.
  • ASE P2 certification or equivalent readiness is desirable.
  • ASE certification is preferred but not required.
  • Spanish language ability is a plus.
  • Advanced solution, project, and product quality recommendation ability.
  • Advanced selling skills for commercial customers.
  • Ability to multi-task and remain organized.
  • Effective communication, listening, and problem-solving skills.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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