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Greptile

AI-powered platform analyzes reviews, automates responses

Infrastructure Engineer

Platform EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$170k - $300k /yrIn-person

About the Job

Requirements

  • A Bachelor of Science in Computer Science or an equivalent degree, undergraduate or higher.
  • At least 1 year of experience in software, infrastructure, or cloud engineering.
  • A strong background in computer networking.
  • Experience with container runtimes, Linux virtual machines, hypervisors, Docker, Kubernetes, Terraform, and cloud providers such as AWS.
  • Experience building sandboxed or isolated execution environments.
  • Ability to work closely with customers.

Responsibilities

  • Design and implement robust infrastructure to support growing usage.
  • Work with the largest enterprise customers to deploy Greptile into their environments.
  • Operationalize the on-premise deployment process so smaller customers can be served with minimal hands-on work.

About the Company

Greptile

AI-powered platform analyzes reviews, automates responses

Greptile helps businesses turn customer reviews into usable information. It collects reviews from customers, uses AI to analyze them for patterns, sentiment, and trends, and presents insights that guide decisions. It also offers an AI Review Replier that automatically writes empathetic, personalized responses to reviews so businesses can engage customers consistently without extra manual work. The platform is offered on a subscription basis with different tiers, from basic review collection to advanced analytics and premium AI responses. Compared to competitors, Greptile focuses on turning reviews into concrete actions and automating customer engagement with scalable, tiered pricing for retailers, online shops, and service providers. The company aims to help businesses understand what customers want, improve products and services, and boost customer satisfaction by making review management easier and more impactful.

Company size
11-50
Company stage
Series B
Total funding
$79.9M
Headquarters
San Francisco, CA
Founded
2021

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