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Western Express

Asset-based truckload carrier and logistics provider

Breakdown Coordinator

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeNashville, TN, USANo salary listed

About the Job

Requirements

  • The candidate must pass drug screening and be subject to random drug and alcohol testing.
  • The candidate must be at least 18 years old.
  • The candidate must have a proactive and helpful attitude and be able to adapt to varying schedules and hours.
  • The candidate must have strong organizational skills, be able to work independently, and communicate effectively with drivers.
  • The candidate must have excellent customer service, problem-solving, and interpersonal skills.
  • In-person, in-office attendance is an essential function of the position.

Responsibilities

  • Provide prompt and courteous communication and direction to drivers, shops, and vendors regarding breakdown events.
  • Use the TMT RoadCall program to document issues, vendor information, and repair plans while ensuring Department of Transportation compliance.
  • Respond professionally and efficiently to phone calls and emails from drivers, vendors, and internal teams.
  • Follow up with vendors to obtain invoices for processing in the TMT system and upload them to Synergize.
  • Assist in planning, communicating, and scheduling preventative maintenance tasks with drivers and operations teams.

Desired Qualifications

  • Preferred experience in mechanical operations, computer operations, and phone operations.

About the Company

Western Express

Asset-based truckload carrier and logistics provider

Western Express is an asset-based truckload transportation and logistics provider with divisions for Dry Van, Flatbed, Dedicated routes, and Logistics, operating a fleet of over 3,300 tractors and 9,000 trailers to move general freight, building materials, and paper products. Its services include for-hire trucking and logistics across OTR, regional, and dedicated lanes, with GPS-tracked power units, live customer tracking, and technology for fuel optimization and driver road-hazard alerts. The company stands out with its large nationwide network, diverse service offerings, and one of the newest fleets, plus options for fleet-equipped sales and a lease-purchase path for drivers who want to become owner-operators. Its goal is to provide dependable, end-to-end freight solutions by combining a modern fleet and safety-focused technology with strong service and visibility for customers and growth opportunities for drivers.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Nashville, TN
Founded
1990

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