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Metropolis

Checkout-free parking payments via computer vision

Director of Product - Payments

Product ManagementConfirmed live in the last 24 hours
Full-timeSeattle, WA, USA

About the Job

Requirements

  • 10+ years of product management experience, with a track record owning payments, billing, or financial-systems products.
  • Deep understanding of payment processing, including routing, reconciliation, and payment service provider relationships, and enterprise or subscription billing.
  • Strong technical and data literacy, including comfort with financial data models, transaction schemas, SQL, and ledger systems.
  • Comfort engaging with Engineering on system architecture and integration tradeoffs without needing to own them.
  • Strong analytical skills and a data-driven approach to prioritization.
  • Experience leveraging artificial intelligence tools to transform static workflows into responsive, high-output processes.

Responsibilities

  • Own the vision, strategy, and roadmap for payment processing, subscription billing, and revenue automation and reconciliation, ensuring accuracy, scalability, and reliability.
  • Own Metropolis’ payment processing relationships and strategy, including processors, routing, and fee structure, representing Product in those partnerships.
  • Own client reporting strategy by working directly with Real Estate Partners to understand their reporting needs and exploring innovative approaches such as model-context-protocol-based or agentic access to their data rather than defaulting to static dashboards.
  • Partner closely with Engineering to set priorities and co-create platform solutions.
  • Define and track key metrics, such as reconciliation accuracy, billing cycle time, and revenue leakage, to guide prioritization.
  • Communicate roadmap, progress, and risk to stakeholders across Product, Engineering, and Finance, including executive leadership.
  • Recruit, mentor, and develop a team of product managers as the organization scales.

Desired Qualifications

  • Experience building and leading teams.
  • Domain experience in parking, transportation, or mobility.

About the Company

Metropolis

Checkout-free parking payments via computer vision

Metropolis is a technology-driven facility-management company that focuses on parking solutions using computer vision to enable checkout-free payments. Its system detects vehicles and parking events via cameras and sensors, allowing drivers to pay automatically without stopping at a gate. The platform integrates into real estate operations, Class A office buildings, multi-garage complexes, and valet services to improve asset productivity and streamline operations. Compared with others, Metropolis supports a wide customer base across North America, operates in over 360 cities, processes more than $4 billion in payments annually, and has grown through significant funding rounds and the acquisition of SP Plus Corporation. Its goal is to expand its platform’s capabilities and market reach, helping property owners and managers increase efficiency and revenue by embedding its payment and facility-management tools directly into daily operations.

Company size
1,001-5,000
Company stage
Series D
Total funding
$3.5B
Headquarters
Santa Monica, CA
Founded
2017

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