Tom James Company

Custom clothing with digital wardrobe services

Office Coordinator

Administrative SupportPosted on Nov 5

Part-timeKing of Prussia, PA, USA$21 /hr

About the Job

Requirements

Experience with social media platforms for marketing and research purposes.
Extensive knowledge of computers, Microsoft Office software, and Google Docs.
Ability to multitask in a fast-paced environment, prioritize multiple projects, and consistently meet deadlines.
Strong organizational skills.
Ability to bend and lift 30 pounds.
Valid driver's license.

Responsibilities

Enter order tickets, customer order forms, and customer payments daily.
Unpack received shipments daily.
Prepare and steam garments for delivery when necessary, and place them on the appropriate Sales Professional rack.
Process returns, remakes, and alterations.
Prepare all clothing for delivery by the Sales Professional.
Pick up and deliver client items as needed.
Enter alteration instructions into the proprietary system.
Deliver garments to and pick them up from outside contract tailors.
Compile the Alteration Expense Summary for in-house tailors and send it to Accounting.
Answer incoming phone calls and give messages to Sales Professionals.
Check store email daily and provide information to the proper people.
Make bank deposits and run errands.
Make follow-up calls to factories, customers, and the corporate office.
Perform other duties as assigned.

Salary Range: 21 to 21 (Currency: USD) (Pay period: bi-week-salary)

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our King of Prussia, PA office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack

Processing returns, remakes and alterations

Prepares all clothing for delivery by sales professional

Picks up and delivers client items as needed

Alterations

Entering all alteration instructions into the proprietary system

Delivering/picking up garments to/from outside (contract) tailors

Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

Answering incoming phone calls and giving messages to Sales Professional

Checking store e-mail daily and giving all information to the proper person(s)

Bank Deposits/Errands

Makes follow-up calls to factories, customers, and corporate office

Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience with social media platforms for marketing and research purposes

Extensive knowledge of computer, Microsoft Office software and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid Driver’s License

About the Company

Tom James Company

Custom clothing with digital wardrobe services

Tom James Company specializes in providing custom clothing through a vertically integrated service model, using a digital approach to offer tailored wardrobe services. This firm stands out in the fashion industry by supplying personalization at scale, leveraging advanced technologies to meet individual client needs efficiently. Such a commitment to tailored services not only fosters a culture of innovation but also positions them as leaders in custom clothing sector, making it an exceptional workplace for those passionate about fashion and technology.

Company size: 1,001-5,000
Company stage: Pre-seed
Total funding: $2.4M
Headquarters: Franklin, Tennessee
Founded: 1966

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