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Erie Insurance Group

Property, casualty, and life insurance provider

Claims Facilitator

Claims AdjudicationUpdated on Nov 14
Full-timeRaleigh, NC, USA

About the Job

Requirements

  • A high school diploma or GED and one year of related claims handling, customer service, or clerical experience are required, or equivalent educational experience.
  • Obtain appropriate licenses as required by state within 45 days of employment for external applicants and 90 days for internal applicants.

Responsibilities

  • Process first-party automobile, third-party clear-liability automobile, and low-severity property claims within limits of authority. Contact policyholders and/or claimants, verify coverage, set reserves, set up and/or issue payment using approved payment methods, and settle claims.
  • Establish contact with all parties involved in the claim in accordance with company expectations.
  • Handle inquiries from policyholders, agents, insurance carriers, claimants, and others.
  • Enter loss information into the claims system.
  • Prepare correspondence, forms, and related materials. Review all pending claims and activities regularly.
  • Provide support for property claims during periods of heavy volume.

Desired Qualifications

  • A Bachelor's or Associate's degree.
  • Pursuit of general insurance education.

About the Company

Erie Insurance Group

Property, casualty, and life insurance provider

Erie Insurance Group provides property and casualty insurance and life insurance across 12 states and the District of Columbia, offering products such as personal auto, commercial auto, homeowners, commercial multi-peril, and life insurance. Policies are sold through a network of independent agents who assess risk, quote rates, issue policies, and handle claims, with customers paying premiums to obtain coverage and the company backing future claims with its financial strength. The combination of a local agent network and a strong balance sheet differentiates Erie from competitors by enabling personalized service and stable premium income across multiple lines. The goal is to deliver reliable, locally accessible insurance coverage through an agent-driven model supported by solid financial strength to protect customers’ property, vehicles, and lives.

Company size
Not listed
Company stage
IPO
Headquarters
Erie, PA
Founded
1925

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