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Full-Time

Distinguished Engineer

Director, Digital Servicing

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Financial Services
Fintech

Senior, Expert

London, UK + 1 more

More locations: Nottingham, UK

Hybrid working model requires being in the office 3 days a week (Tuesdays, Wednesdays, Thursdays) in Nottingham or London.

Category
Mobile Engineering
Web Development
Software Engineering
Required Skills
Java
AWS
Requirements
  • Recognised as a leading expert in Digital Servicing, with deep understanding of industry trends and how they can be leveraged by the business to inform our strategic direction
  • A technology expert with deep expertise in Mobile, Java and AWS cloud technologies, with some experience of Web technologies
  • Proficient in software development principles, patterns, and practices. Able to drive the adoption of modern software engineering methodologies and tools, ensuring consistency and quality across teams.
  • An effortless communicator across tech, architecture, product and other senior stakeholders, both within the UK and across the wider Enterprise
  • An inspirational leader, coach and mentor for a broad engineering group
  • Able to set and deliver a strategy for digital servicing in partnership with our product team
  • Experienced in the full life cycle of software delivery, including operational ownership (SRE)
  • Able to provide expert guidance and problem-solving across all digital servicing channels
Responsibilities
  • Serve as an authoritative engineering expert across functional and non-functional requirements, and a problem solver to our engineering teams across Digital Servicing
  • Guide the evolution of our Digital Servicing channels to support business growth and evolving customer needs. In partnership with the Product Sponsor, co-chair the Digital Servicing Centre of Excellence
  • Be a role model for engineers at all levels looking to grow in the Individual Contributor career track
  • Articulate and evangelise a bold technical vision, develop and execute our digital servicing technology strategy, in collaboration our overall digital strategy.
  • Be an advocate for modern technologies and patterns, sharing customer and engineering benefits to gain buy-in (working closely with leaders, other SMEs, and engineers)
  • Champion a culture of engineering excellence, continuous improvement, and being well managed, using opportunities to reuse and innersource solutions where possible
  • Strike the right balance between lending expertise and providing an inclusive environment where others’ ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
  • Part of your role can be actively hands-on, building POC’s, investing in Tier 0/1 capabilities, or pairing/teaching other engineers, decomposing complex problems into practical and operational solutions
  • As a naturally curious leader, stay abreast of advances in Mobile and Web technologies
  • Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One’s Tech talent
  • Operate as a trusted advisor for across Digital Servicing, helping to shape use cases and implementation in an unified manner
  • Build strong relationships across the UK and into the Enterprise to influence and drive adoption of best practices
  • Ensure the Mobile App remains scalable, resilient, and delivers a best-in-class customer experience
  • Exhibit a deep understanding of security best practices, compliance requirements, and emerging threats. Ensures the development and operation of secure and compliant systems, influencing security standards and practices across multiple teams
  • Design and implement comprehensive observability solutions across Digital Servicing that provide deep insights into the behaviour, performance, and health of complex distributed systems

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system while providing comprehensive support and resources to help customers make informed financial decisions.

Company Stage

Series A

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's extensive range of financial products and services provides ample opportunities for career growth and specialization.
  • The company's commitment to financial inclusion and literacy offers employees a chance to make a meaningful impact on communities.
  • Strategic partnerships and investments, such as those with Stripe, Adyen, and StrongDM, indicate a forward-thinking approach and potential for innovation.

What critics are saying

  • The competitive financial services landscape requires Capital One to continuously innovate to maintain its market position.
  • The end of the consumer card partnership with Walmart could impact customer acquisition and revenue streams.

What makes Capital One unique

  • Capital One's focus on financial inclusion and no-fee banking solutions sets it apart from traditional banks that often have more restrictive fee structures.
  • Their strategic partnerships with fintech giants like Stripe and Adyen for fraud prevention highlight their commitment to leveraging technology for enhanced security.
  • Capital One's collaboration with educational platforms like Khan Academy underscores their dedication to financial literacy, a unique value proposition in the financial services sector.

Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program