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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeConcord, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Greater Charlotte division, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For the IL/WI divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years, is required.
  • For Wake Forest, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For Floyd & Navicent, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years, is required.
  • For the Greater Charlotte division, current American Heart Association Basic Life Support certification and successful completion of Atrium Health’s competency assessment are required.
  • For the IL/WI and Floyd & Navicent divisions, Basic Life Support for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, current American Heart Association Basic Life Support certification, one of the listed medical assistant credentials where applicable, and successful completion of Atrium Health’s competency assessment are required. Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to meet the physical requirements of sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the area of specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; and tracking results.
  • Perform point-of-care testing according to standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with those standards.
  • Administer medications and vaccines safely in accordance with medication-administration rights.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work collaboratively, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working; and keep areas appropriately stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information to identify age-specific needs, and providing care according to departmental policies and procedures.
  • Operate all equipment necessary to perform the job.
  • Perform other related duties as required.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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