U

Universal Health Services

Manages hospitals and behavioral health facilities

Mental Health Technician Supervisor

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeMemphis, TN, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • At least two years of experience working with a psychiatric patient population is required.
  • Knowledge of psychiatric group processes, therapeutic relationship processes, age-specific growth and development, limit setting and behavior management, and crisis management with aggressive behaviors is required.
  • CPR certification is required.
  • Strong communication, leadership, and teamwork abilities are required.

Responsibilities

  • Supervise and oversee Mental Health Technicians during their scheduled shift, ensuring they complete their duties appropriately and follow hospital policies and guidelines.
  • Correct and educate staff as necessary, and implement and ensure compliance with new policies and procedures communicated by hospital leadership.
  • Work collaboratively with the Director of Patient Services, ADON, Nursing Supervisors, and HR.
  • Work with Mental Health Technicians and other staff to resolve conflicts, promote a healthy work environment and therapeutic milieu for patients, assist with crisis intervention, and ensure unit programming is followed.
  • Promote a positive culture and support unit staff.
  • Set boundaries and limits consistently and effectively for staff and patients.
  • Model and promote effective milieu management by ensuring staff maintain a consistent milieu presence, conduct active rounding, engage with patients, provide structured activity time, and follow unit programming.
  • Ensure staff compliance with hygiene procedures, active rounding, milieu presence, environmental rounds, observation rounds, and Spork collection during mealtimes on shift.
  • Ensure unit preceptors provide adequate training and communicate additional staff training needs to the Director of Patient Services and RN Educator.
  • Ensure schedule and programming compliance during the shift.
  • Maintain unit organization and cleanliness, including the belongings room, nurses' station, and chart room.
  • Meet regularly with the Director of Patient Services to report on the unit, receive assignments, and communicate process-improvement ideas.
  • Develop processes to improve communication between shifts.
  • Monitor unit movies for organization and appropriateness.
  • Check email each shift.
  • Delegate tasks to Mental Health Technicians and provide effective leadership to staff.
  • Conduct audits to ensure monthly data is collected and entered correctly.
  • Work across all units to promote consistency, provide structure from shift to shift, and ensure treatment schedules and documentation are followed.
  • Adhere to safety policies and safe work practices, attend facility safety trainings, follow facility policies and procedures, and report accidents immediately to a supervisor and the Human Resources Director.

Desired Qualifications

  • An associate or bachelor's degree in Psychology or a related field is preferred.
  • Inpatient experience is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

Recently Posted Jobs

Explore more opportunities at Universal Health Services

See more jobs