Long View Systems

Managed IT services and cloud solutions

Account Executive

Account ManagementConfirmed live in the last 24 hours

Full-timeOttawa, ON, CanadaCA$102.5k - CA$140k /yr

About the Job

Requirements

10+ years of experience in public sector account management, business development, client relationship management, and technology services sales within the IT consulting, managed services, or professional services industry.
A proven track record of developing and growing public sector accounts through the sale of managed IT services, professional services, cloud solutions, and digital transformation initiatives, including extensive experience with government, municipal, healthcare, education, and broader public sector organizations.
Demonstrated success in solution-based and consultative selling across IT Security, Microsoft Azure, Copilot AI, Data & Analytics, Dynamics 365, Modern Workplace, Infrastructure Modernization, and Managed IT Services.
Strong expertise in driving complex sales cycles, identifying client business challenges, developing strategic account plans, and aligning technology solutions to public sector priorities, procurement frameworks, and funding initiatives.
Deep understanding of Microsoft and Cisco technology ecosystems, cloud adoption strategies, enterprise infrastructure, cybersecurity, networking, and digital government transformation programs.
Experience using Microsoft Dynamics CRM to manage pipeline development, account planning, forecasting, opportunity tracking, and customer engagement activities.
Solid knowledge of IT infrastructure and enterprise technology solutions, including cloud computing, networking, security, storage, business applications, and hybrid environments.
Familiarity with public sector procurement processes, RFP/RFQ responses, ITIL and ITSM frameworks, Agile project delivery methodologies, and enterprise service management best practices.
Strong analytical and problem-solving capabilities to assess client needs, identify growth opportunities, and develop tailored technology and service solutions that deliver measurable business outcomes.

Responsibilities

Develop and maintain strong, trusting relationships with key client stakeholders, ensuring satisfaction and fostering long-term partnerships.
Collaborate with technical teams to ensure timely and successful delivery of IT projects that meet client expectations and deadlines.
Advise clients on best practices for optimizing AI strategy and IT infrastructure, including cloud solutions, data management, network design, security, and IT systems integration.
Identify opportunities to expand service offerings within existing accounts, cross-sell and upsell additional services, and support growth of the company's client base.
Monitor project budgets, timelines, and scope changes to ensure projects are delivered on time, within scope, and within budget.
Communicate consistently with clients throughout the project lifecycle, provide regular updates, and address concerns or issues promptly.
Provide detailed reporting on project progress, account status, and performance metrics internally and to clients.
Work with sales, marketing, and technical teams to align client needs with the company's offerings.
Develop account plans that align client goals with company offerings.
Stay informed about industry trends, emerging technologies, and competitors to provide strategic advice to clients.
Monitor key performance indicators to measure success and identify areas for improvement.

Desired Qualifications

Ability to travel as needed to meet clients in Ontario and Eastern Canada.
Proficiency in CRM software such as Salesforce or Microsoft Dynamics and in the Microsoft Office Suite.
Previous experience in the IT consulting industry or a related field.
Bilingualism in English and French is an asset.
Public sector security clearance is an asset.

Salary Range: 102520 to 140000 (Currency: CAD) (Pay period: per-year-salary)

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you passionate about providing solutions to your client and want to work for a company that believes in Integrity, Competence, Value and Fun?

Long View is seeking an ambitious and results-focused Account Executive for our Toronto office (based in Ottawa) who has experience selling Hybrid IT solutions. You will collaborate with cross-functional teams to provide IT solutions across Managed Services, Professional Services, Azure/AWS cloud, Data, ERP, Microsoft technology stack, Cisco software and infrastructure, and other technologies through our broad alliance partner ecosystem. Experience serving Ontario Public Sector is required.

A Day in the Life:

Develop and maintain strong, trusting relationships with key client stakeholders, ensuring their satisfaction and fostering long-term partnerships
Collaborate with technical teams to ensure timely and successful delivery of IT projects, meeting client expectations and deadlines
Advise clients on best practices for optimizing their AI Strategy, IT infrastructure, including cloud solutions, data management, network design, security, and IT systems integration
Identify opportunities to expand service offerings within existing accounts, cross-sell and upsell additional services, and support the growth of the company's client base
Monitor project budgets, timelines, and scope changes, ensuring projects are delivered on-time, within scope, and within budget
Ensure clear, consistent communication with clients throughout the project lifecycle, providing regular updates, and addressing any concerns or issues promptly
Provide detailed reporting on project progress, account status, and performance metrics, both internally and to clients
Work closely with sales, marketing, and technical teams to ensure alignment between client needs and the company's offerings
Develop account plans to align client goals with company offerings
Stay informed about industry trends, emerging technologies, and competitors to provide strategic advice to clients.
Monitor Key Performance Indicators (KPIs) to measure success and identify areas for improvement

What You Bring:

10+ years of experience in public sector account management, business development, client relationship management, and technology services sales within the IT consulting, managed services, or professional services industry
Proven track record of developing and growing public sector accounts through the sale of managed IT services, professional services, cloud solutions, and digital transformation initiatives. Extensive experience working with government, municipal, healthcare, education, and broader public sector organizations
Demonstrated success in solution-based and consultative selling across key technology domains, including IT Security, Microsoft Azure, Copilot AI, Data & Analytics, Dynamics 365, Modern Workplace, Infrastructure Modernization, and Managed IT Services
Strong expertise in driving complex sales cycles, identifying client business challenges, developing strategic account plans, and aligning technology solutions to public sector priorities, procurement frameworks, and funding initiatives
Deep understanding of Microsoft and Cisco technology ecosystems, cloud adoption strategies, enterprise infrastructure, cybersecurity, networking, and digital government transformation programs
Excellent executive-level communication, stakeholder engagement, presentation, and negotiation skills, with the ability to build trusted advisor relationships across technical, operational, and senior leadership teams
Experience using Microsoft Dynamics CRM to manage pipeline development, account planning, forecasting, opportunity tracking, and customer engagement activities
Solid knowledge of IT infrastructure and enterprise technology solutions, including cloud computing, networking, security, storage, business applications, and hybrid environments
Familiarity with public sector procurement processes, RFP/RFQ responses, ITIL and ITSM frameworks, Agile project delivery methodologies, and enterprise service management best practices
Strong analytical and problem-solving capabilities with the ability to assess client needs, identify growth opportunities, and develop tailored technology and service solutions that deliver measurable business outcomes

What Makes You Extra Awesome:

Ability to travel as needed to meet clients (Ontario and Eastern Canada)
Proficiency in CRM software (e.g., Salesforce, MS Dynamics) and Microsoft Office Suite
Previous experience in the IT consulting industry or a related field is highly desirable
Bilingualism in English and French is an asset
Public sector security clearance is an asset

Why Work at Long View?

Great people and culture
Recognition programs
Fun is one of our core values
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions.

We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application.

We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

About the Company

Long View Systems

Managed IT services and cloud solutions

Long View provides IT services and solutions across North America, focusing on long-term client partnerships and comprehensive managed services. Its offerings include Modern Workplace, Data & Dynamics, OneCloud, NextNet, Digital Defense, and Licensing & Procurement, supported by partnerships with Microsoft, Cisco, and Hewlett Packard Enterprise. It differentiates itself through enduring client relationships, a strong ecosystem of technology partners, industry recognition, and a history of improving client operations, as shown by internally adopting Dynamics 365 to replace its own ERP. The company’s goal is to help customers digitally transform and run IT as a steady, orchestrated service rather than as isolated projects.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Calgary, Canada
Founded: 1999

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