Product Specialist

Job Description

We are looking for a Product Specialist to join our Parts Super Center team in Indianapolis, IN!

Summary:
The Product Specialist is responsible for assisting Outside sales to grow sales and promote the company's products to potential customers. Responsible for understanding the features and benefits of the products, providing product knowledge and addressing customer inquiries. The Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs.

What You'll Do:

• Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products
• Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings
• Conduct product demonstrations and presentations to showcase the value proposition of the products
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner
• Present proposals to all levels of leadership and technical audiences
• Develop and maintain strong relationships with key suppliers
• Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
• Assist branches and customers with product, technical support, and training
• May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
• Perform other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 4+ years of sales experience
• Electrical distribution industry or related experience required
• High School or GED - Required

Experience:

• 4+ years of sales experience
• 5 years of experience working with motor control centers in Electrical distribution or Manufacturing industry or related experience required.
• Strong knowledge of electrical motor control systems, including starters, VFDs, PLC interfaces, and protective devices.
• Proficient in reading and interpreting electrical schematics and wiring diagrams.
• Experience with arc flash studies, hazard analysis, and electrical safety standards (NFPA 70E, IEEE 1584).
• Familiarity with utility industry standards and safety regulations (NEC, OSHA, NEMA).
• Excellent problem-solving skills and ability to work independently or as part of a team.
• Strong communication skills for effective collaboration and training.

Certificates, Licenses, Registrations:

• Relevant certifications such as Journeyman Electrician license, Electrical Technician certification, or MCC-specific training preferred.
• Experience with MCC brands commonly used in utilities and industry (e.g., Siemens, Allen-Bradley, Eaton, GE, ABB) is a plus

Knowledge, Skills & Abilities

• Product and application knowledge required
• Ability to effectively communicate with outside sales staff, customers. and co-workers to satisfy job requirements
• Ability to prioritize and organize job tasks
• Ability to perform mathematical calculations required to accurately complete assigned tasks
• Ability and willingness to pitch in and help others and work in a team-based environment
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Customer oriented and motivated with excellent communication, organization, and problem-solving skills
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word

Additional Information

Physical Demands:

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.