B

Bertelsmann

Global media, services, and education conglomerate

Quality Coordinator

Business OperationsConfirmed live in the last 24 hours
Full-timeGennep, Netherlands

About the Job

Requirements

  • A relevant completed bachelor’s degree or equivalent qualification.
  • Experience in quality management or application management.
  • Basic knowledge of ISO 9001.
  • Strong communication skills and the ability to engage colleagues in improving quality.
  • A project-based approach and ability to think in processes.
  • Comfort working in a dynamic and demanding environment.
  • Good knowledge of Microsoft Office.
  • Good command of both English and Dutch, written and spoken.
  • An analytical approach to quality issues, risks and improvement actions.
  • A collaborative mindset and willingness to take initiative.

Responsibilities

  • Support the achievement and maintenance of operational quality standards and certifications, including ISO and Business Continuity Management, and support audits.
  • Manage and maintain quality management systems, including SharePoint, Peoplenet (SAP) and ISO 9001.
  • Develop and monitor KPIs and work instructions, support operational teams in meeting standards, and help create a quality culture.
  • Conduct root cause analyses of quality failures and prepare risk analyses to document potential risks; coach colleagues in conducting root cause analyses.
  • Prepare reports and improvement actions, advise management teams and the leadership team.
  • Process internal audits, risk assessments, management reviews and compliance control.
  • Help ensure risks are managed and controlled through the program across operations in the Netherlands.

Desired Qualifications

  • Experience with SharePoint.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

Recently Posted Jobs

Explore more opportunities at Bertelsmann

See more jobs