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Ritchies Transport

Nationwide bus, school, and tour operator

HR Business Partner

Full-TimeUpdated on 10/21/2026
No salary listed
Mid
Auckland, New Zealand+1 moreMore locations: Christchurch, New Zealand
In PersonOpen to candidates based in Auckland or Christchurch (Philipstown).
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • A relevant human resources qualification.
  • Proven experience in a Business Partner or senior human resources advisory role.
  • Strong employment relations and industrial relations experience.
  • Exposure to organisational change, workforce planning and remuneration frameworks.
  • Experience working with unions and collective bargaining processes.
  • Strong stakeholder engagement and relationship-building skills.
  • Ability to influence leaders and navigate complex situations with confidence.
  • Strong organisational skills and ability to manage competing priorities.
  • High levels of integrity, discretion and professionalism.
Responsibilities
  • Partner with managers to provide practical and strategic human resources guidance.
  • Lead and support organisational change initiatives.
  • Drive workforce planning and talent strategies.
  • Manage employee relations and industrial relations matters, including disciplinary processes and investigations.
  • Support remuneration reviews and organisational design initiatives.
  • Contribute to collective bargaining and union engagement.
  • Lead human resources projects that strengthen capability, culture and performance.
  • Champion best-practice people processes and compliance.
  • Promote a strong health, safety and wellbeing culture.

About the company

Ritchies Transport is a large New Zealand transport operator that runs public transit services, nationwide school bus operations, and tourism charters. It grew from a single Temuka bus in 1935 by acquiring many local bus lines, building a nationwide fleet of over 1,600 vehicles and sustaining a family-owned business for decades. Today, it operates primarily through contracts with cities for public transport, school run networks, and charter work, leveraging its extensive, multi-service fleet. The company differentiates itself by its long history, scale achieved through a series of regional acquisitions, and, since 2021, ownership by KKR with the Ritchie family retaining a stake to preserve continuity and focus on long-term infrastructure and greener transport solutions. The goal is to support New Zealand’s public transport network while accelerating the transition to greener transportation options.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Christchurch, New Zealand

Founded

1935

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Simplify's Take

What believers are saying

  • Ritchies opened Māngere depots in 2025, supporting 102 electric buses and 250 staff.
  • Auckland Transport said 175 new electric buses join west and south Auckland routes by 2026.
  • Ritchies appointed Scott Thorne CEO on 17 August 2026, restoring operational leadership.

What critics are saying

  • KKR's unresolved sale process creates strategic drift after Michele Kernahan's August 2026 exit.
  • Auckland driver assaults and Whangārei rock-throwing incidents expose daily safety and reputational damage.
  • Failing Auckland's electrification rollout would wreck AT trust and end future contract wins.

What makes Ritchies Transport unique

  • Ritchies runs New Zealand's largest bus network, spanning urban, school, charter, and tourism.
  • Auckland Transport's 2025 nine-year, $1.068 billion contract makes Ritchies a dominant urban operator.
  • Zenobē depots and GIRO HASTUS give Ritchies integrated electrification and scheduling capability.

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Benefits

  • Training Programs
  • Professional Development Budget

Company News

NZ Herald
Sep 28th, 2024
Greenline Motors sold for $19.5M

Allen and Sharon Fretwell, owners of Greenline Motors, sold their bus company to Ritchies for $19.5 million. The Fretwells took over the business in 1991, expanding it to a fleet of 52 buses. Allen, with a background in transport, converted older buses to diesel and documented every transaction. At 73 and facing health issues, Allen decided to sell when approached by KKR on behalf of Ritchies.