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StepStone Hospitality

Manages hotels and restaurants for property owners

Night Audit

Part-Time
No salary listed
Mid
Fort Mill, SC, USA
In Person
AccountingBookkeeping

About the job

Requirements
  • Must be able to lift at least 20 pounds and perform pushing, bending, stooping, upward reaching, manual dexterity, hearing, writing, typing, and pulling tasks.
  • Must have comprehensive knowledge of service standards, guest relations, and etiquette.
  • Must have comprehensive knowledge of applicable federal, state, and local health and safety regulations.
  • Must have comprehensive knowledge of English to communicate effectively with guests and associates.
  • Must have strong mathematical and computer skills.
  • Must have a high school education and relevant training and experience.
  • Must have at least one year of relevant experience.
  • Must be able to obtain required licenses or certificates in a timely manner.
Responsibilities
  • Run audit reports and journals from credit card and computer systems.
  • Input revenue, expenses, and allowances to generate required daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
  • Make corrections and adjustments and address computer issues that arise.
  • Distribute copies of documentation and daily work reports to the proper department.
  • Ensure reports and backup vouchers are complete and properly filed.
  • Review and correct discrepancies in the Front Desk System.
  • Coordinate with the front desk and restaurant or bar closing to support file maintenance and reset systems for the next day's operations.
  • Communicate with guests, vendors, and other associates.
  • Adhere to applicable federal, state, local, safety, and health standards.
  • Assist with the design and preparation of statistical reports and presentations as needed.
  • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
  • Report information accurately.
  • Follow StepStone and hotel policies and procedures.
  • Attend required hotel meetings.
  • Complete projects and assignments thoroughly, professionally, and with care.
  • Adjust to high-pressure conditions and changes.
  • Take responsibility for personal growth and development.
  • Conduct oneself professionally in behavior and dress, and set standards for associates.
  • Understand and communicate the StepStone mission and core values.
  • Communicate information clearly, effectively, and professionally.
  • Listen actively.
  • Convey company information, decisions, or problems to appropriate parties in a timely manner.
  • Work to resolve disagreements and treat peers and coworkers respectfully.
Desired Qualifications
  • Additional education is preferred.
  • CPR and first aid training are preferred.
  • Additional language ability is preferred.

About the company

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Providence, RI

Founded

2009

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