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Mike's Bikes

Sells bicycles and gear, with repair services

Bicycle Technician

Full-TimeUpdated on 10/23/2026
$18 - $26/hr
Entry, Junior
Palo Alto, CA, USA
In Person
General Maintenance & RepairEquipment Maintenance

About the job

Requirements
  • Ideally, have at least 1 year of experience with bicycle maintenance.
  • Have technical aptitude and the ability to learn quickly.
  • Be detail-oriented and demonstrate problem-solving abilities.
  • Be comfortable working with hands and using tools regularly.
  • Be able to lift bikes, climb ladders, and move around the store.
  • Be comfortable communicating with customers in person and by phone.
  • Be able to stand for long periods and perform repetitive motions.
  • Be motivated to succeed in a goal-oriented, fast-paced environment.
  • Be flexible and available to work weekends as needed.
  • Be able to read, comprehend, and explain documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
  • Communicate effectively, verbally and in writing, in English.
  • Be able to perform the physical demands of the role, including standing, walking, using hands and fingers, handling or feeling, reaching above the head, lifting, pushing, climbing, stooping, kneeling, crouching, crawling, pulling, talking, and hearing.
  • Be able to lift or move up to 30 pounds alone and up to 50 pounds from shoulder height repetitively throughout the day; vision may be corrected within normal range.
  • Work in a loud environment.
Responsibilities
  • Repair a wide range of bicycles, from new race machines to well-worn daily commuters.
  • Communicate repair updates to customers in person and through the shop's digital system.
  • Maintain the workspace, tools, and technician station so they remain clean, safe, and efficient.
  • Learn and follow safety procedures for tools, equipment, and cleaning materials.
Desired Qualifications
  • Receive ongoing mentorship from experienced mechanics.
  • Participate in ongoing coaching, advanced repair instruction, training modules, and hands-on learning opportunities.
  • Progress from beginner technician to advanced mechanic through the available career development path.

About the company

Mike's Bikes sells bicycles and cycling gear through retail stores and an online shop, serving commuters, families and riders who cycle for sport. Its selection spans road and mountain bikes as well as electric and cargo models, with clothing and replacement parts sold alongside them. Customers compare models with store staff, book a bike fitting or schedule repairs, including brake adjustments, wheel work and suspension servicing. The business earns revenue from merchandise sales and paid workshop services, with online orders shipped to customers across the United States. Founded in 1964 in Marin County, it is headquartered in Novato, California.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Novato, CA

Founded

1964

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Simplify Jobs

Simplify's Take

What believers are saying

  • Mike's Bikes' Flex checkout opens eligible bike purchases to pretax medical funds after a qualifying telehealth consultation.
  • Mike's Bikes' $300 five-year maintenance plans build repeat service relationships through unlimited tune-ups for qualifying new-bike buyers.
  • Mike's Bikes gives employees a paid day off when they buy a bicycle from one of its vendors.

What critics are saying

  • Mike's Bikes matches in-stock US competitors' identical products, constraining price premiums on readily comparable bicycles.
  • Mike's Bikes' support schedule includes weekend coverage, with phone and chat staffed daily from 9am to 5pm Pacific.
  • Mike's Bikes' Boulder acquisition drew February 2026 reporting on contested Colorado Multisport brand rights between former owners.

What makes Mike's Bikes unique

  • Mike's Bikes sits inside Pon's bicycle group, combining retail operations with an owner that also manufactures bikes.
  • Mike's Bikes' $79 Gold Label Assembly includes professional builds and inspections before bikes are repacked for nationwide delivery.
  • Mike's Bikes pays employees 10 cents per mile ridden, tying a workplace incentive directly to cycling.

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Benefits

  • Health Insurance
  • Dental Insurance
  • 401(k) Company Match