General Manager of Navigator

Guild is hiring a GM to serve as the business-unit leader for our newest product, Navigator, which fills a major market gap by enabling employers to build predictable talent pipelines for licensed and certified roles.

This leader will own Navigator's growth and long-term success, serving as the leader of the business with full P&L accountability — responsible for strategy, revenue, product direction, operations, and talent. The right candidate has built a GTM motion end-to-end and knows what is required to take a product from early traction to repeatable, scalable growth. A key priority will be strengthening product-market fit across target markets, requiring an ability to partner effectively with Product, Engineering, and Design teams to shape product strategy— including applied experience with AI-enabled products. 

This is a highly commercial role for someone with the founder-led-sales mentality willing to run through walls and personally drive opportunities. 

This role requires up to 70% travel to meet with customers, partners, prospects, and industry stakeholders.

Why This Role

Industries that rely on licensed and credentialed talent - including healthcare, manufacturing, skilled trades, and the public sector - face persistent workforce shortages. Navigator was built to address this challenge at scale.

As GM of Navigator, you will lead one of Guild's most important growth bets, shaping the future of the business while creating meaningful impact for employers, learners, and communities.

You will be responsible for:

Go-to-Market Strategy & Revenue Growth

• Own Navigator's P&L and revenue performance — full budget authority, direct headcount control, and investment accountability — leading the business from product-market fit validation through commercial scale.
• Define and execute the overall growth strategy, including market positioning, customer segmentation, pricing, packaging, monetization, and go-to-market execution.
• Drive customer acquisition, expansion, and strategic partnerships through direct engagement with senior decision-makers and key stakeholders.
• Identify and capitalize on new market opportunities, including expansion into new industries, customer segments, and the U.S. public sector.
• Align cross-functional teams across Product, Marketing, Finance, Sales, and EPS to deliver sustainable growth and commercial excellence.

Product & Operational Strategy

• Own Navigator's product and operating strategy.
• Translate customer and market insights into product investments, scalable delivery models, and operational improvements.
• Drive quality, efficiency, and operational leverage as Navigator expands across customers, markets, and geographies.

Leadership & Influence

• You cut through noise. When the business faces competing priorities, organizational friction, or market ambiguity, you hold a clear perspective, make the call, and move — without waiting for perfect conditions or full consensus.
• Build and own the Navigator org chart. You design the team structure, make the hiring decisions, set leadership expectations for your business unit.
• Develop leadership talent and foster a culture of accountability, ownership, and cross-functional collaboration.
• You take pride in balancing a lean and effective team with the needs of the business; your first instinct isn't to hire but to strike the right balance of people and technology and challenge the team to do the same.
• Serve as the primary external representative for Navigator with customers, partners, policymakers, industry leaders, and workforce ecosystem stakeholders.
• You will be expected to nurture and develop exceptional talent.

What You Bring

Commercial Leadership & Product Launch Experience

• Proven executive leadership experience building and scaling high-growth businesses, products, or business units with accountability for strategy, revenue, and operating performance.
• Demonstrated success establishing product-market fit, entering new markets, and scaling businesses from early traction to sustainable growth.
• Significant P&L ownership with a track record of revenue growth, margin expansion, and enterprise value creation.
• Deep expertise in enterprise go-to-market strategy — market positioning, pricing, monetization, partnerships, and customer expansion — with a track record of building the motion, not just running within one. You've navigated complex, multi-stakeholder enterprise buying processes and know how to move deals forward at the senior executive level.
• Experience leading complex enterprise sales cycles and influencing senior executive stakeholders.
• You can hold an informed technical conversation, translate product decisions into business outcomes, and push back when the roadmap diverges from customer reality.
• Strong operational acumen, including experience scaling technology-enabled products and services.
• Proven ability to attract, develop, and retain exceptional leaders and teams.
• Experience in regulated industries, public sector markets, workforce development, or credentialing ecosystems preferred.
• Willingness and ability to travel up to 70% to drive customer engagement and market development.