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Marriott International

Manages and franchises hotels around the world

Assistant Restaurant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNorwood, MA, USAIn-person

About the Job

Requirements

  • At least 2 years of restaurant management experience, ideally in a hotel, full-service restaurant, or similar hospitality environment.
  • Experience creating team schedules, supporting staffing needs, and adjusting plans based on business volume.
  • Demonstrated experience training, coaching, and developing team members in service standards, safety requirements, and operational procedures.
  • Comfort using restaurant and business technology, including POS systems such as MICROS/Symphony, reservation platforms such as OpenTable, menu platforms, Microsoft Outlook, Excel, and Word.
  • Strong communication skills to connect with guests, team members, supervisors, and cross-functional partners.
  • Ability to lead with warmth, professionalism, flexibility, and care while helping create an environment where guests and associates feel welcome and respected.
  • Working knowledge of cost controls, inventory, cash handling, service quality, and food and beverage operations.
  • Strong organization and time management skills with the ability to prioritize competing needs.
  • Ability to lift and carry items up to 50 pounds as part of regular restaurant operations.
  • High School Diploma/GED or equivalent experience is considered.
  • Tips and SERV Safe certification is required.
  • Open availability for day, night, weekend, and holiday shifts; holiday coverage is required, with Christmas Day as the only exception unless an event is scheduled.

Responsibilities

  • Lead, coach, and support restaurant associates so they feel prepared, valued, and empowered to deliver thoughtful hospitality.
  • Create and manage weekly schedules that align staffing with business needs for One Bistro and 117 private dining.
  • Support hands-on training on service standards, safety expectations, guest care, and details that create a seamless dining experience.
  • Use restaurant technology, including POS, reservation, menu, reporting, and Microsoft Office tools, to support daily operations and accurate communication.
  • Maintain restaurant procedures, brand standards, and compliance with licensing, hygiene, health, and safety expectations.
  • Support staffing, onboarding, performance conversations, and team development in partnership with the Restaurant Manager.
  • Coordinate front- and back-of-house communication to improve service flow, guest experience, and operational efficiency.
  • Respond to guest and associate needs with care, professionalism, and sound judgment.
  • Oversee food and beverage controls, cash handling, end-of-day reporting, product procurement, and administrative responsibilities.
  • Partner in promotions, departmental meetings, pre-shift communication, private dining needs, and special events.
  • Perform Manager on Duty shifts for the hotel and conference center as needed.
  • In the Restaurant Manager’s absence, serve as the on-site leader for restaurant operations.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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