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Pacific Health Group

Integrated Medi-Cal care coordination provider

Behavioral Health Program Manager

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeCalifornia, USA$110k - $120k

About the Job

Requirements

  • A master's degree in Social Work, Marriage & Family Therapy, Counseling, Psychology, or a closely related behavioral health field is required.
  • An active California license as an LMFT, LCSW, or LPCC in good standing is required.
  • At least three years of post-licensure clinical experience is required.
  • At least three years of behavioral health leadership or management experience is required.
  • Demonstrated experience supervising licensed or associate clinicians is required.
  • Knowledge of evidence-based behavioral health practices, California behavioral health regulations, HIPAA, BBS standards, and integrated care models is required.
  • Experience working with diverse populations and individuals experiencing complex behavioral health needs is required.
  • Ability to travel throughout California as needed is required.
  • Ability to sit, stand, walk, and use a computer for extended periods is required.
  • Ability to occasionally lift up to 25 pounds is required.
  • Ability to attend community meetings, outreach events, and field visits is required.

Responsibilities

  • Provide operational and clinical leadership for the Behavioral Health Department.
  • Oversee daily program operations to ensure efficient, high-quality service delivery.
  • Develop, implement, and evaluate evidence-based behavioral health programs.
  • Establish workflows that improve clinical efficiency, quality, and patient outcomes.
  • Monitor clinician productivity, documentation, and caseload distribution to ensure appropriate workloads.
  • Lead interdisciplinary case conferences and provide consultation on complex clinical cases.
  • Support crisis intervention efforts and provide clinical guidance for high-risk situations.
  • Participate in strategic planning and behavioral health program expansion initiatives.
  • Lead behavioral health community outreach initiatives that increase access to services for underserved populations.
  • Collaborate with Street Outreach, Community Health Worker, Enhanced Care Management, Community Supports, and Care Coordination teams to provide integrated, whole-person care.
  • Build and maintain partnerships with county behavioral health departments, hospitals, Federally Qualified Health Centers, managed care plans, community-based organizations, shelters, schools, and other referral partners.
  • Represent Pacific Health Group at community meetings, provider collaboratives, networking events, behavioral health coalitions, and community health fairs.
  • Identify service gaps and develop outreach strategies that improve access to behavioral health services.
  • Support new county expansion efforts through community engagement and partnership development.
  • Promote culturally responsive, trauma-informed, and person-centered care across outreach initiatives.
  • Provide clinical supervision and mentorship to licensed and associate clinicians.
  • Support differential diagnosis, treatment planning, documentation, and evidence-based interventions.
  • Develop onboarding programs and ongoing education for behavioral health staff.
  • Conduct performance evaluations, coaching sessions, and professional development planning.
  • Foster a culture of accountability, collaboration, innovation, and continuous learning.
  • Assist with recruitment, interviewing, hiring, and retention of behavioral health staff.
  • Ensure compliance with HIPAA, California behavioral health regulations, Board of Behavioral Sciences standards, Title 22 requirements, payer guidelines, and company policies.
  • Conduct regular documentation audits and quality assurance reviews.
  • Monitor clinical outcomes using standardized behavioral health assessment tools.
  • Oversee risk management activities including crisis response, mandated reporting, duty to warn, and patient safety initiatives.
  • Develop corrective action plans and quality improvement initiatives when needed.
  • Maintain compliance with licensing, credentialing, and continuing education requirements.
  • Develop strategic relationships that strengthen the behavioral health network.
  • Collaborate with executive leadership to identify opportunities for service expansion and new program development.
  • Support implementation of California CalAIM initiatives and integrated care models.
  • Participate in community needs assessments and identify emerging behavioral health trends.
  • Assist with grant opportunities, partnership development, and operational growth strategies.
  • Serve as a behavioral health ambassador for Pacific Health Group throughout California.

Desired Qualifications

  • A doctorate (PhD, PsyD, or DSW) is preferred.
  • Experience with California CalAIM, Enhanced Care Management, Community Supports, Street Outreach, or Community Health Worker programs is preferred.
  • Experience serving individuals experiencing homelessness, serious mental illness, substance use disorders, or justice involvement is preferred.
  • Established relationships with county behavioral health departments, managed care organizations, hospitals, or community-based organizations are preferred.
  • Experience leading program development, quality improvement, and behavioral health expansion initiatives is preferred.

About the Company

Pacific Health Group

Integrated Medi-Cal care coordination provider

Pacific Health Group provides integrated Medi-Cal care coordination in California, working with 39 health plans to serve more than 38,000 members across 44 counties. Its flagship Enhanced Care Management coordinates medical, behavioral, and social services for members with complex needs, complemented by Community Supports like housing navigation, rent assistance, medically tailored meals, and home modifications. Street Medicine reaches unsheltered individuals, while Community Health Workers provide culturally responsive care navigation and advocacy; additional services include behavioral health support, medical transportation, and a Clubhouse program for adults with mental illness. The approach follows CalAIM’s whole-person care, addressing social determinants of health to reduce fragmentation and improve stability for at-risk Medi-Cal beneficiaries.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Carlsbad, CA
Founded
2023

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