Full-Time

Senior/Staff Designer

Updated on 1/8/2025

Aircall

Aircall

501-1,000 employees

Cloud-based phone system for businesses

Consumer Software
Enterprise Software

Compensation Overview

$120k - $185kAnnually

Senior

San Francisco, CA, USA

Hybrid position in San Francisco.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Agile
UI/UX Design
Adobe Creative Suite
Figma
Sketch
Product Design
Requirements
  • Proven experience as a Product Designer, UX Designer, or similar role, with a strong portfolio showcasing your design work.
  • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
  • Strong understanding of user-centered design principles and methodologies.
  • Experience conducting and contributing to user research and usability testing.
  • Excellent communication and collaboration skills.
  • Ability to think strategically and translate business goals into compelling design solutions.
  • Experience working in an Agile development environment is a plus.
  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field is preferred.
Responsibilities
  • Lead the design process from concept to execution, ensuring a seamless and consistent user experience across all touchpoints.
  • Collaborate with product managers (PMs), engineers, and other stakeholders to define and implement innovative solutions that support Aircall’s strategy and ensure user satisfaction.
  • Conduct and actively contribute to user experience research, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.
  • Be involved in project framing, from initial concepts to release, including leading workshops with key stakeholders, creating prototypes, and developing high-fidelity specifications for collaboration with tech teams.
  • Advocate for design best practices and contribute to the development of our design system.
  • Mentor and provide guidance to junior designers, fostering a culture of continuous learning and improvement.
  • Stay up-to-date with the latest design trends, tools, and technologies.

Aircall offers a cloud-based phone system for businesses, focusing on efficient voice communication and integration with tools like CRM systems. Its features include call monitoring, call routing, and data synchronization, making it suitable for small to medium-sized businesses and enterprises that handle a high volume of calls. The company operates on a subscription model, providing continuous updates and support, and also has an app marketplace for third-party integrations. Aircall's goal is to deliver a comprehensive communication solution that meets the needs of modern businesses.

Company Stage

Series D

Total Funding

$219.4M

Headquarters

New York City, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
  • The rise of remote work increases the need for cloud-based communication tools like Aircall.
  • Projected growth in cloud telephony services presents expansion opportunities for Aircall.

What critics are saying

  • Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
  • Economic downturns could reduce SMB spending on communication tools, impacting revenue.
  • Privacy regulations in the EU may increase compliance costs for Aircall.

What makes Aircall unique

  • Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
  • The platform supports multilingual capabilities, enhancing global reach and customer service.
  • Aircall's subscription model provides steady revenue and continuous updates for users.

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Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus