Business Optimisation Manager

Job Description

Your daily pitch

Do you enjoy connecting the dots across an organisation and turning ideas into scalable business solutions? Are you someone who looks at opportunities from every angle — commercial, operational, compliance, and customer impact — before making the call? 

In this role, you’ll be the playmaker of new initiatives, connecting departments and making sure every move counts. Whether it’s a new feature, process, or operational change, you’ll assess the impact across the business, keep everything in line with regulatory rules and commercial interests, and guide stakeholders toward the best play. Reporting to the Head of Business Process Excellence, you’ll make sure every new development is fit for the big league that is scalable, compliant, commercially strong, and fully aligned with our winning strategy. 

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we're looking for a Business Optimisation Manager (m/f/x) to join the team!

Your playing field

• Own the governance, performance, and continuous improvement of key business processes to ensure they remain scalable, compliant and aligned with business objectives across multiple regulated markets. 
• Define and monitor process KPIs, identify opportunities to improve performance, and optimise how your processes support overall business objectives. 
• Act as the cross-functional connector between Product, Operations, Compliance, Commercial, and other teams when introducing new initiatives or product features. 
• Evaluate and challenge new proposals from a business perspective, ensuring they are operationally feasible, compliant, and commercially viable. 
• Analyse the impact of new features and changes on business performance, operational processes, and customer experience. 
• Lead cross-functional discussions, and drive stakeholder alignment to ensure successful implementation of initiatives. 
• Assess cost, operational efficiency, and return on investment when reviewing new initiatives. 
• Translate business needs into clear requirements and ensure business, operational, and regulatory impacts are understood before implementation. 

Qualifications

Which skills should you bring to the pitch

• Qualification. You hold a Bachelor’s or Master’s degree in Business Administration, Economics, Finance, or a related field, or bring equivalent professional experience.
• Experience. You bring experience in Business Operations, Commercial Operations, Business Development, or Country Management, ideally within fast-paced digital businesses. Experience within the Gaming, Fintech, or Payments industry would be an advantage.
• Business Mindset. You are comfortable assessing initiatives from multiple perspectives including commercial viability, operational impact, compliance, and customer value.
• Strategic Thinking. You are able to connect the big picture with operational realities, ensuring new initiatives align with business strategy and deliver tangible value.
• Analytical skills. You have strong analytical capabilities and enjoy working with data to evaluate performance, identify trends, and support decision-making.
• Stakeholder management. You are confident working across departments and influencing stakeholders to drive alignment and progress.
• Ownership. You take full responsibility for initiatives and processes, ensuring they are well-governed and executed effectively.
• Language Skills. English is the official language at the office, therefore fluency in English is essential. As the #1 sports betting provider in Germany, German would be a plus.
• Customer-centric mindset. You always consider the customer impact when evaluating changes and improvements.

Additional Information

This is how we score with you:

• Established International Group. We have a solid foundation on which to grow 
• Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential. 
• Relocation Support. To make your move to Malta as smooth as possible 
• Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking. 
• On-site childcare. We’ve got a game plan to support you and your 3+ year old kids. 
• Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice. 
• Modern offices. Our very own Tipico tower provides an open plan space with the latest technology. 
• Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections. 
• Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us. 

Think a career at Tipico is right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!