Oracle Cloud Consultant - HCM Help Desk

Overview

The position will provide functional leadership focused on Cloud Core HCM applications and any related solution design, business process analysis, configuration, validation, system integration and deployment. The position involves Core HR and, Compensation.  The role will LEAD implementation of Help Desk or Performance.

 
Responsibilities

As a Subject Matter Expert, the Oracle Cloud HCM Lead Help Desk or Performance- must deliver a solution that meets the customers objectives by combining industry best practices, product knowledge, and business acumen. 

This includes:

• leading client Discovery sessions, 

• developing and documenting requirements, 

• conducting hands-on configuration as well as leading offshore in some of the common configuration,

• working with the technical team to spec and unit test any system technical extensions,

• rolling up and reporting HCM status to the Project Manager,

• leading client knowledge transfer and validation sessions,

• acting as a first point of contact for client resolution,

• leading Conference Room Pilots (CRPs),

• resolving issues identified during CRPs and UAT, and

• supporting deployment and limited production issue resolution for 30 days after deployment.

The Oracle Cloud HCM Lead:   must have experience in the following cloud modules.

Oracle HCM

• Core HCM and Help Desk or Performance  

Experience (must have):

• At least 7+ years of Oracle experience

• Extensive knowledge of Oracle HCM Cloud

• Experience as a resource in the implementation full lifecycle of at least 3 Oracle Cloud HCM and 1-2 projects as Performance Management or Help Desk implementations including hands-on configuration.

• Lead role on at least one Oracle Cloud HCM implementation project

• Strong business communication and customer management skills.    

• Experience in gathering and documenting business requirements, leading fit-gap analysis conference room pilots (CRPs) functional configuration, testing, client user training.

• Ability to work with Highstreet offshore functional and technical staff

 
Preferred (optional):

• Ability to work with other HCM Cloud modules is a plus

 Software / Modules / Versions:

• Oracle Cloud release 20+ 

 Certified in or more of the following

• Oracle Cloud  HCM:  Certified Implementation Specialist