End User Computing Workplace Architect

Descripción del empleo

The End User Computing (EUC) Workplace Architect is responsible for designing, implementing, and optimizing the digital workplace environment to ensure seamless, secure, and efficient end-user experiences. This role collaborates with IT, security, and business stakeholders to deliver workplace solutions that enable productivity, mobility, and collaboration across the organization.

Requisitos

• Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.

• Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).

• Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.

• Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.

• Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.

• Evaluate tools to enhance end user productivity and experience.

• Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.

• Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.

• Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.

Modalidad de trabajo híbrida con presencialidad en Bilbao.

Certificaciones deseadas:

Relevant certifications

•     MS-102 (Microsoft 365 Administrator) – tenant, security, identity fundamentals,

•     SC-300 (Identity and Access Administrator) – Conditional Access, RBAC,

•     SC-400 (Information Protection Admin) – Purview labels/DLP/records,

•     MS 700 (Teams Admin), MS 720 or successor (Teams Voice), 

•     SBC & SIP Foundational

•     AI-102 / AI-900 – AI solutioning foundations; 

•     PL-400/PL-700 if leveraging Copilot Studio/Power Platform,

Información adicional

Modalida

• Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.

• Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).

•  Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.

• Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.

• Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.

• Evaluate tools to enhance end user productivity and experience.

• Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.

• Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.

• Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

• 5+ years of experience in end user computing, workplace architecture, or related IT roles.

• Strong knowledge of Microsoft 365, Windows OS, mobile device management (MDM), and VDI solutions.

• Experience with device lifecycle management, application packaging and deployment, and identity and access management.

• Familiarity with security frameworks and compliance standards (e.g., ISO 27001, NIST, GDPR).

• Excellent communication, collaboration, and stakeholder management skills.

• Strong analytical and problem-solving abilities.

• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Azure Solutions Architect, Citrix Certified Expert) are a plus.

• English proficiency in international context (preferred: certified, minimum CEFR B2; IELTS 6.5; or equivalent)