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Zego

Property management platform for resident experience

Head of Pricing

Actuarial & Risk ModellingConfirmed live in the last 24 hours
Full-timeGibraltar

About the Job

Requirements

  • Be a qualified actuary, or have an equivalent track record inside an actuarial pricing team, with at least ten years of hands-on modelling experience.
  • Have deep experience with classic actuarial risk modelling, including generalized linear models built in Emblem, Akur8, or equivalent, and practical use of Python.
  • Have exposure to newer modelling approaches, including gradient-boosted models and other machine-learning methods, and confidence forming an actuarial view on methods not personally built.
  • Have experience with UK motor pricing; experience with other lines of business is advantageous.
  • Have experience with newly launched portfolios or portfolios with limited history.
  • Have experience with telematics products and their pricing.
  • Exercise judgement about model reliability, supported by experience seeing models work and fail.
  • Be comfortable working in a small, influential team with direct access to decision-making, and be interested in developing a less experienced colleague.

Responsibilities

  • Lead the insurer’s technical view across actuarial risk, demand, market, and optimisation models, assessing whether approaches are sound, outputs are trustworthy, and models are used as intended.
  • Provide an actuarial view on all modelling approaches, including AI-driven models, and keep current with evolving methods.
  • Join actuarial risk model projects from the start; independently validate modelling decisions, rating-factor choices, and assumptions, and document their basis.
  • Review, validate, and challenge pricing and underwriting proposals across personal and commercial lines in collaboration with underwriting, including tactical pricing changes, full model updates, optimisation algorithms, new underwriting rules, and renewal capping.
  • Contribute to portfolio management and portfolio insight by interpreting KPIs, drivers of performance movements, and modelling indications of future performance.
  • Support the insurer’s position with co-insurance partners on net rates, model quality, and completed validation.
  • Mentor and coach junior actuarial colleagues.
  • Help build processes, governance, and tools, including AI, to enable a small senior team to work faster and more robustly.

About the Company

Zego

Property management platform for resident experience

What Zego does: Zego provides a resident experience platform for the residential real estate industry, helping property managers modernize the resident experience and improve operational efficiency. How its product works: property managers subscribe to the platform, which includes online payments, utility management, resident communication, and smart apartment technology; residents use the platform to pay rent, manage utilities, and receive messages, while managers access tools and data to run operations more efficiently. How it differs from competitors: it combines payments, utilities, communication, and smart-apartment features in a single, scalable platform tailored to property managers from small portfolios to large enterprises, focusing on improving resident engagement and back-office efficiency. What the goal is: to simplify property management, boost resident satisfaction, and reduce administrative costs for property managers.

Company size
201-500
Company stage
Acquired
Total funding
$925M
Headquarters
San Diego, CA
Founded
2003

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