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HEI Hotels & Resorts

Restaurant Supervisor

Food & Beverage Operations ManagementUpdated on Nov 15
Full-timeSavannah, GA, USAIn-person

About the Job

Requirements

  • Ability to use a point-of-sale system.
  • Ability to lift and carry up to 50 pounds with or without reasonable accommodation.
  • Ability to push and pull product carts weighing up to 150 pounds with or without reasonable accommodation.
  • Effective verbal and written communication skills, including adapting communication style to different audiences.

Responsibilities

  • Assist the Outlet Manager in planning and managing the Restaurant, Room Service, and other food and beverage outlets to achieve customer satisfaction, quality service, compliance with corporate, franchise, and regulatory requirements, and financial goals.
  • Monitor servers’ and buspersons’ adherence to service standards.
  • Supervise guest service and respond to signals from guests needing service.
  • Assist the manager in establishing and monitoring completion of side work duties.
  • Maintain the bank according to HEI Hotels and Resorts standards.
  • Read daily communication sheets from the previous shift and prepare one for the following shift; check the floor plan for appropriate coverage.
  • Check the restaurant for cleanliness and setup, including service stands, aisle areas, and tables.
  • Comply with state, federal, and corporate liquor requirements for serving alcoholic beverages.
  • Communicate daily with the restaurant manager about special events, house counts, and related matters.
  • Assist the restaurant manager in conducting menu classes and taste panels.
  • Communicate clearly with staff verbally and in writing.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

About the Company

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