Balance Claims

Claims administration outsourcing for restoration contractors

HR, Payroll & Benefits Coordinator

HR Operations & Coordination +1Confirmed live in the last 24 hours

Full-time$50k - $65k /yr

About the Job

Requirements

At least 2 years of hands-on payroll and/or benefits administration experience, ideally across multiple states.
Working knowledge of payroll processing, multi-state payroll tax, benefits administration, and core human resources compliance.
Familiarity with multi-entity or multi-frequency payroll is a strong plus.
Comfort using payroll and human resources information system platforms and spreadsheets, with the ability to learn new systems quickly.
Exceptional accuracy, organization, and follow-through.
Sound judgment when handling confidential and sensitive information.
Clear and professional communication with employees and finance.

Responsibilities

Process accurate, on-time payroll across multiple entities and pay cycles: Balance Platform runs weekly; Gavnat and Velocity Public Adjusting run bi-weekly.
Maintain payroll records, timekeeping, paid time off, and deductions; reconcile each pay run and resolve discrepancies.
Administer multi-state payroll tax setup and withholding for Indiana, Minnesota, and Colorado, and coordinate new-state registrations as the footprint grows.
Prepare payroll reports and support month-end close, audits, and year-end filings, including W-2s, with the finance team.
Administer employee benefits, including medical, dental, vision, 401(k), FSA, EAP, and related plans, covering enrollments, changes, terminations, and COBRA.
Run open enrollment by coordinating with brokers and carriers, preparing materials, and supporting employees through elections.
Reconcile benefit invoices and deductions, and serve as the first point of contact for employee benefits questions.
Own onboarding and offboarding, including offer letters, I-9/E-Verify, new-hire paperwork, and system setup, and deliver a smooth first-day experience.
Maintain accurate, confidential employee records and the human resources information system, and ensure data integrity across systems.
Support multi-state human resources compliance, including state-specific leave, sick-time, pay-transparency, and posting requirements in Indiana, Minnesota, and Colorado.
Help administer the employee handbook and company policies, and support leave-of-absence and workers' compensation coordination.
Respond to employment verifications, unemployment claims, and routine employee inquiries with professionalism and discretion.

Desired Qualifications

Experience supporting Indiana, Minnesota, and/or Colorado payroll and human resources compliance.
Exposure to a recently combined or private-equity-backed organization or a multi-entity structure.
Relevant certification, such as FPC/CPP or PHR/SHRM-CP, or progress toward one.

HR, Payroll & Benefits Coordinator
Gavnat Public Insurance Adjusters & Balance Platform LLC
Reports to: CFO and or Controller
Department: Finance & Administration
Location: Minneapolis, MN or Indianapolis IN (Eden Prairie, MN @ Gavnat HQ or Indianapolis IN @ Balance Platform HQ) preferred; hybrid considered, supporting operations in Indiana, Minnesota, Colorado and other states.
Status: Full-time, non-exempt
About the Role
We are a growing, combined organization operating two platforms (Gavnat Public Insurance Adjusters and Balance Platform) across Indiana, Minnesota, Colorado and 10 other states. We are hiring an HR, Payroll & Benefits Coordinator to own the day-to-day mechanics of payroll, benefits administration, and HR coordination for our employees across all entities and states. Reporting to the CFO and working closely with finance and leadership, this is a hands-on role for someone who is precise, discreet, and genuinely enjoys taking care of employees and getting the details right.
Key Responsibilities
Payroll

Process accurate, on-time payroll across multiple entities and pay cycles: Balance Platform runs weekly; Gavnat and Velocity Public Adjusting run bi-weekly.
Maintain payroll records, timekeeping, PTO, and deductions; reconcile each pay run and resolve discrepancies.
Administer multi-state payroll tax setup and withholding for Indiana, Minnesota, and Colorado, and coordinate new-state registrations as the footprint grows.
Prepare payroll reports and support month-end close, audits, and year-end (W-2s, filings) with the finance team.

Benefits

Administer employee benefits (medical, dental, vision, 401(k), FSA, EAP, and related plans), including enrollments, changes, terminations, and COBRA.
Run open enrollment: coordinate with brokers and carriers, prepare materials, and support employees through elections.
Reconcile benefit invoices and deductions; serve as the first point of contact for employee benefits questions.

HR Coordination & Compliance

Own onboarding and offboarding (offer letters, I-9/E-Verify, new-hire paperwork, and system setup), and deliver a smooth first-day experience.
Maintain accurate, confidential employee records and the HRIS; ensure data integrity across systems.
Support multi-state HR compliance, including state-specific leave, sick-time, pay-transparency, and posting requirements in Indiana, Minnesota, and Colorado.
Help administer the employee handbook and company policies, and support leave-of-absence and workers' compensation coordination.
Respond to employment verifications, unemployment claims, and routine employee inquiries with professionalism and discretion.

What You Bring

Experience: 2+ years of hands-on payroll and/or benefits administration experience, ideally across multiple states.
Knowledge: Working knowledge of payroll processing, multi-state payroll tax, benefits administration, and core HR compliance. Familiarity with multi-entity or multi-frequency payroll is a strong plus.
Tools: Comfortable with payroll/HRIS platforms and spreadsheets; quick to learn new systems.
Precision: Exceptional accuracy, organization, and follow-through; you catch the errors before they happen.
Discretion: Sound judgment with confidential and sensitive information.
Communication: Clear, warm communicator who employees trust and finance can rely on.

Preferred

Experience supporting Indiana, Minnesota, and/or Colorado payroll and HR compliance.
Exposure to a recently combined or private-equity-backed organization or a multi-entity structure.
Relevant certification (e.g., FPC/CPP, PHR/SHRM-CP) or progress toward one.

Compensation & Benefits
Starting Compensation range: $50,000 - $65,000 per year, commensurate with qualifications & experience. We offer a full benefits package, including medical, dental, vision, 401(k), and paid time off.
How to Apply
Submit your resume and a brief note about your payroll and benefits experience to the application button or on our career page via the apply functionality. We are an equal opportunity employer and welcome applicants of all backgrounds.

About the Company

Balance Claims

Claims administration outsourcing for restoration contractors

Balance Claims provides claims administration services for restoration contractors, handling the entire insurance-claims process for storm restoration, roofing, and property damage. It integrates with a contractor’s CRM, allowing documents to be uploaded and then takes over submissions, negotiations, and approvals to maximize claim value while ensuring compliance. The company differentiates itself by focusing specifically on construction-related claims and serving as a bridge between contractors and insurers. Its goal is to save time for contractors and help them secure fair compensation efficiently; it was founded in 2015 and acquired by Solar Integrated Roofing Corp. in 2021.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Indianapolis, IN
Founded: 2015

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