Job Description

As the Strategic Account Manager for our Moen brand, you will lead and manage complex multi-family accounts. Your primary responsibilities include formulating and executing strategies, overseeing financial metrics, and enhancing customer relationships. You will collaborate with regional and divisional offices and work closely with field sales teams to implement initiatives and drive business growth.

The ideal candidate is someone who has a strong understanding and experience of the multi-family industry as well as working with large national accounts. You will also need to be able to travel approximately 50-60% of the time.

This remote position is based in Los Angeles, or San Diego, CA. We are targeting a base salary of $104-$140K with bonus and other incentives such as company car, laptop, and cell phone.

What you will be doing:

• Develops and implements sales plans that include market analysis, account opportunities, short and long term goals, strategic initiatives, and measurable outcomes.  This may include but is not limited to:

• • Individual Account Plans (Retention and New Business Plans)
  • Specification Recommendations by Account / Division
  • Sales strategy for all Moen products (faucets, sinks, accessories)
  • Customer intimacy events
  • Inventory Management Programs
  • Financial Decisions as they impact both Moen’s and the customer’s business
  • Sales and Marketing Promotions

• Calls on and develops key relationships with Corporate Headquarters, Regional and Divisional Presidents, Purchasing Managers, Design Center Managers, and additional Decision Makers and Key Influencers to retain existing business, secure new national specifications, and improve margin.
• Understands completely the strategic account’s business and the critical measures that drive the account.  This includes:

• • Collaborating with the customer to acquire strategic information critical to their business
  • Working with all levels of the customer’s organization to understand the issues and asses the opportunities

• Ensures action and responsiveness to the customer by taking responsibility for the exposure the customer has with Moen.  This includes:

• • Mobilizing and leading the organization to respond to the customer’s needs
  • Facilitating the organization’s involvement with the customer
  • Including other functional departments where their expertise can benefit the customer

• Monitors and consistently communicates business trends, distribution patterns, consumer and trade attitudes, competitive practices and product performance characteristics to appropriate parties.
• Orchestrates the organizations resources to maximize sales opportunities. 

Qualifications

• Bachelor’s degree or equivalent work experience is required; an MBA is preferred.
• Minimum of 5 years of proven sales, marketing or sales management experience is required.
• Proficient in MS Office Suites.
• Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Moen associates, customers, subsidiaries, agents and sales force.
• Ability to analyze market conditions and competition and develop strategic responses to opportunities.
• Strong understanding of Marketing, Finance, and Operations.
• Ability to work independently and in a team environment is essential.
• Must be able to coordinate multiple projects simultaneously.
• Must be flexible to maximize business opportunities as they arise.