Comfort using point-of-sale technology; training is provided.
Retail or customer service experience is an asset, so it is desirable rather than required.
Availability for morning, evening, and weekend shifts is preferred.
Responsibilities
Greet customers and provide a welcoming, friendly experience.
Operate the point-of-sale system for fast and accurate transactions.
Answer basic questions about products, pricing, and store policies.
Support smooth customer flow during peak times.
Restock shelves, coolers, and displays, keeping products faced and visually appealing.
Monitor inventory levels and flag low or out-of-stock items to a supervisor.
Assist with receiving and putting away deliveries.
Maintain cleanliness and organization across the store.
Follow food safety and hygiene standards, including checking expiry dates and properly handling pre-packaged items.
Support opening and closing tasks, including light cleaning, restocking, and securing product.
Follow store procedures to support loss prevention and safety.
Desired Qualifications
Retail or customer service experience.
Morning, evening, and weekend availability.
At HOEM Management, We Create Wonderful Communities
Our Values:
Do the Right Thing
Safe & Welcoming
HOEMies First
Work Creative
Sneaky Cuteness
Do your values align with ours? Join our team!
Position Summary
The HOEM Run Customer Experience Associate supports the daily operations of HOEM Run, amini-marketat our Jarvis Street location. This role is responsible for providing friendly, efficient customer service while keeping the store clean, organized, and well-stocked. As part of the HOEM team, you'll help create a wonderful community by making sure every interaction is safe, welcoming, and puts ourcustomersfirst. We value doing the right thing, working creatively, and addingmoments of joy toeverydayinteractions.
Key Responsibilities
Greet customers and provide a welcoming, friendly experience
Operate the POS system for fast and accurate transactions
Answer basic questions about products, pricing, and store policies
Support smooth customer flow during peak times
Restock shelves, coolers, and displays while keeping products faced and visually appealing
Monitor inventory levels and flag low or out-of-stock items to supervisor
Assist with receiving and putting away deliveries
Maintain cleanliness and organization across the store
Follow food safety and hygiene standards, including checking expiry dates and proper handling of pre-packaged items
Support opening and closing tasks (light cleaning, restocking, securing product)
Follow store procedures to support loss prevention and safety
What Success Looks Like
Success means our customers walk in and get fast, friendly service every time-no surprises, just consistency they can count on. The store looks good all day long, with shelves stocked and everything in its place. When customers check out, it's quick and accurate. The team communicates clearly and supports each other to keep things running smoothly.
Qualifications & Skills
Friendly, reliable, and customer-focused
Comfortable working independently and taking initiative
Calm and efficient in a busy environment
Comfortable using POS technology (training provided)
Retail or customer service experience is an asset
Schedule & Availability
This is a part-time role with 12-16 hours per week based on availability
Morning, evening, and weekend availability preferred
HOEM Runhours include early mornings and late nights