Field Operations Manager

Build the future of the AI Data Cloud. Join the Snowflake team.

Snowflake has revolutionized data management by harnessing the power of the public cloud to create the Data Cloud, a global network that empowers organizations across diverse industries, such as healthcare, finance, retail, and technology, to mobilize data with unparalleled scale and performance. By eliminating data silos and enabling secure sharing, the Data Cloud supports diverse analytics, fueling digital transformation and fostering innovation. Snowflake’s multi-cloud platform, the engine behind the Data Cloud, offers a comprehensive solution for data engineering, collaboration, and analytics, enabling businesses to modernize their data infrastructure and unlock holistic insights for a competitive advantage.

Snowflake’s Sales Operations organization is seeking a Field Operations Manager to support our US Public Sector sales team. In this role, you will own the operational cadence for US Public Sector, driving forecasting, pipeline health, and business reviews to support Snowflake’s hyper-growth. You will partner with sales leaders and cross-functional teams to define, execute, and scale Snowflake’s strategic priorities.

This role requires you to lead key Sales Operations projects, including annual business planning, territory optimization, and quota management. You will deliver insightful analyses and actionable recommendations that influence sales strategy, resource allocation, and operational efficiency. Reporting to the Senior Director of AMS Field Operations, you will play a pivotal role in scaling processes and infrastructure to support a high  growth trajectory in Snowflake US Public Sector business.

The ideal candidate brings strategic planning, deep analytics skills, financial acumen, and creative problem-solving to manage complexity in a rapidly evolving go-to-market environment. By aligning operational execution with Snowflake’s business goals, you will help shape the future of Public Sector operations at Snowflake.

RESPONSIBILITIES: 

• Strategic Sales Partnership: Act as the operational lead for sales leaders, providing actionable insights to optimize pipeline coverage, territory design, and quota allocation as the business scales.

• Drive Forecast Accuracy: Own the forecasting process, ensuring alignment between sales and finance, identifying risks, and driving actions to maintain a healthy pipeline.

• Optimize Processes for Scale: Identify and eliminate inefficiencies in workflows, implement scalable processes, and lead automation initiatives to free up capacity for high-impact activities.

• Enable Revenue Growth: Build and maintain dashboards and reports to provide real-time visibility into key metrics, enabling data-driven decision-making and accountability.

• Lead Territory & Quota Scaling: Manage the territory planning and quota-setting process for rapid team expansion, ensuring equitable coverage and governance for new hires and transitions.

• Execute Cross-Functional Projects: Partner with marketing, finance, and product teams to drive initiatives that align with rapid business growth, such as new sales programs or tool rollouts.

• Scale Operational Excellence: Act as the escalation point for critical operational issues, driving resolutions and ensuring alignment with Snowflake’s broader strategy.

• Prepare for  Growth: Lead initiatives that scale forecasting, reporting, and resource allocation systems to meet the demands of a rapidly growing business segment.

MINIMUM QUALIFICATIONS: 

• 8+ years of experience in sales operations, sales enablement, or revenue operations with exposure to sales teams and SaaS go-to-market models.

• Strong understanding of sales support roles, business metrics, and growth best practices.

• Proven ability to structure complex problems, derive insights from data, and communicate with senior leadership and cross-functional teams.

• Excellent presentation and analytical skills, with experience in SFDC reporting, SQL, and familiarity with BI tools (e.g., Tableau).

• Ability to thrive in an evolving environment, manage multiple deadlines, and demonstrate a strong work ethic while focusing on customer and business needs.

• Bachelor’s degree. MBA a plus. Public Sector Experience preferred

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?