The role

SoF is seeking an energetic, detailed oriented, self-motivated, organized Enterprise Risk Management Professional to join our team.  This role is responsible for supporting the ongoing development of Enterprise Risk Management programs, tools, and standards to analyze and monitor risks within risk appetite.  Ensures policies and procedures are in compliance with applicable regulations and the strategic priorities of the company.  This role will partner with key stakeholders and other risk program owners to facilitate the  identification of risks, ensure control gaps are addressed through the enterprise issue management and risk remediation program and develop management and committee level reporting materials.  The ideal candidate will thrive in a fast paced environment, be an agile learner and leader, have the capacity to think strategically and act tactically to implement solutions.

By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

Responsibilities include a variety of activities across ERM governance programs, but not limited to the following:

• Support the development, implementation, and ongoing management of SoFi’s  risk management framework including risk governance, risk identification, risk appetite, issue management/risk remediation, operational loss reporting, facilitating scenario analysis
• Support the development and maintenance of enterprise risk management policies, procedures, and standards.
• Maintain the further development of governance  tools and methodologies.
• Develop and implement ERM training, communication and awareness programs and materials to drive risk governance program adoption and promote a strong risk management culture. 
• Evolve and drive the Issue Management process from Start to Finish ensuring alignment with Issue Management Procedure and Policy.
• Ensure business units and Functions actively identify, document and resolve issues including determination of root cause, assess impact (including operational losses), and accompanying corrective actions are completed in a timely manner.
• Assist in the recommendation of action plans to address control or policy gaps and monitor status of action plans until implemented
• Design, develop and monitor issue metrics for Senior Leadership on a consistent basis and confirm through quality assurance controls that Issues management is being performed according to Issue Management Procedure and Policy.
• Provide guidance to the issue managers to ensure corrective action plans drive day-to-day  progress against documented timeline and milestones.  
• Develop strong relationships with the business to act as a sound  point of contact to consult when  identifying and escalating issues and developing sound corrective action plans.
• Keep abreast of the products and processes within the company and best practices for managing risks
• Partner with other second and third line of defense groups in the company to ensure governance programs, processes, tools and timelines are optimized
• Drive a culture of continuous improvement through timely risk identification and sound corrective actions.
• Provide guidance in the development and mapping of effective controls to mitigate risks
• Develop reporting and committee meeting materials, minutes and action items
• Lead special projects, risk management assessments and deep dive risk assessments across risk verticals.
• Promote risk management across the organization by taking a key role in related projects.
• Support the development of the enterprise’s Governance Risk Compliance (GRC) system and assist with the buildout of the system’s capabilities.
• Stay current on applicable federal, state and industry laws, regulations, and guidelines.
• Perform other duties as assigned.

What you’ll need:

• 5+ years of experience in second line of defense Enterprise/Operational risk and governance roles
• Experience managing conference meetings with cross functional teams, effectively and efficiently communicating and driving engagement from the first line of defense.
• Experience in banking and/or fintech industry
• Exceptional data visualization skills
• Experience mapping complex processes and identifying control points
• Knowledge of banking products, processes and regulations
• Strong collaboration and influencing skills
• Experience with GRC systems
• Bachelor’s degree