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Nordstrom

Full-line department store retailer

Seasonal & Regular Commission Sales

Retail SalesConfirmed live in the last 24 hours
Full-timeTigard, OR, USA$17.05 /hrIn-person

About the Job

Requirements

  • A genuine passion for fashion, styling, and customer experience.
  • A self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Comfort with technology and digital selling tools.
  • The ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback that earns trust and drives loyalty.
  • Set and achieve personal sales goals, and stay accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships using the 2-2-2 Method—following up 2 days, 2 weeks, and 2 months after a purchase—Nordy Club enrollment, and Personal Book customer tracking.
  • In Women's Apparel, build customer relationships by listening to customers, offering styling suggestions, following up about new arrivals suited to their tastes, developing expertise in fit and fashion trends, and recommending alterations and tailoring when appropriate.
  • In Shoes, use product expertise to help customers find footwear, understand preferences, present curated selections, assist with fit, buckling, and lacing, and provide a seamless experience.
  • In Men's Apparel, help customers build wardrobes by combining casual and dress apparel for their lifestyles, careers, and special occasions; provide styling expertise across sportswear, suiting, belts, socks, underwear, shoes, and accessories.
  • In Kids Apparel & Shoes, create a welcoming shopping experience, offer sizing guidance, build relationships through follow-ups as children grow, and help expecting and new parents with baby essentials, including shoes and baby gear.
  • In Jewelry, Handbags, Accessories & Luggage, recommend products suited to customers' style and lifestyle, and explain features, materials, craftsmanship, and brand differences.
  • In At Home, provide personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories; use product knowledge, design awareness, and consultative selling to identify solutions; and follow up with customers through life events and home updates.
  • Work a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts; occasionally support other departments.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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