Vena Solutions

SaaS financial planning with Excel integration

Technical Analyst

Enterprise ApplicationsUpdated on Nov 13

Full-timeIndia₹1.8M - ₹2.5M /yrIn-person

About the Job

Requirements

Three to five years of proven experience in a technical position or similar role.
Experience in at least one of the following areas: ServiceNow ITSM and GRC modules; SharePoint architecture, Designer, sites, libraries, and web parts; or Microsoft Azure and Microsoft 365 technologies.
A track record of building and maintaining integrations between business applications, preferably using an iPaaS platform and APIs.
Knowledge of data mapping and transformation.
Understanding of enterprise software and SaaS applications, such as NetSuite and Salesforce.
Strong analytical and problem-solving skills for gathering and analyzing business requirements, identifying issues, and proactively proposing effective solutions.
Excellent written, verbal, and presentation skills, with the ability to manage interactions at all levels of the business.
A proactive approach to learning and staying updated on emerging technologies.
Familiarity with cybersecurity practices and protocols.
Ability to understand and grasp new technologies or concepts quickly.
Knowledge of emerging technology trends and their business impact.

Responsibilities

Lead the design, development, testing, and support of multiple platforms, including ServiceNow or SharePoint and other Microsoft technologies.
Build complex integrations between critical business applications using an iPaaS platform such as Workato.
Maintain an understanding of industry trends, emerging technologies, and best practices related to solution offerings.
Act as second- or third-level support for IT-related issues, providing timely and effective solutions.
Document and track incidents, manage the resolution process, and escalate issues as needed.
Conduct root cause analysis to prevent recurring issues.
Support IT projects, including systems migrations, integrations, and new technology implementations.
Contribute to the planning and execution of technology strategies that align with business objectives.
Assist in maintaining and enhancing IT security protocols to protect sensitive business data.
Ensure compliance with industry regulations and company policies.
Participate in regular security audits and assessments.
Maintain comprehensive documentation of system configurations, processes, and procedures.
Generate regular reports on system performance, incidents, and maintenance activities.
Provide training and support to internal users and team members.
Encourage experimentation and adoption of new technologies, including artificial intelligence, to improve processes and service.
Explore and implement artificial-intelligence-driven solutions to enhance system efficiency, security, and user experience.
Continually assess and improve IT processes, systems, and services.

The Technical Analyst is a critical new role at Vena and will implement and support multiple technologies and solutions at scale within the enterprise technical landscape. This role will be responsible for recommending technical approaches, design integrations, understand business challenges, and build tailored solutions. A strong understanding of Microsoft technologies, integration platforms and/or ServiceNow is required, along with excellent problem-solving skills and the ability to work across time zones to support a global internal customer base.

Technical Expertise
- Lead the design, development, testing and support of multiple platforms including ServiceNow or SharePoint and other Microsoft technologies
- Build complex integrations, using an iPaaS platform like Workato, between critical business applications
- Maintain a deep understanding of industry trends, emerging technologies, and best practices related to solution offerings
Incident Management
- Act as the second or third level support for IT-related issues, providing timely and effective solutions
- Document and track incidents, managing the resolution process and escalating issues as needed
- Conduct root cause analysis to prevent recurring issues
Project Involvement
- Support IT projects, including systems migrations, integrations and new technology implementations
- Contribute to the planning and execution of technology strategies that align with business objectives
Security & Compliance
- Assist in maintaining and enhancing IT security protocols to protect sensitive business data
- Ensure compliance with industry regulations and company policies.
- Participate in regular security audits and assessments
Documentation & Reporting
- Maintain comprehensive documentation of system configurations, processes, and procedures
- Generate regular reports on system performance, incidents, and maintenance activities
- Provide training and support to internal users and team membersInnovation
- Foster a culture of innovation within the IT department, encouraging experimentation and the adoption of new technologies, including AI to improve processes and service
- Explore and implement AI-driven solutions to enhance system efficiency, security, and user experience
Continuous Improvement
- Continually assess and improve IT processes, systems, and services, striving for excellence and efficiency

3 to 5 years of proven experience in a technical position or similar role.
Experience in at least one of the following areas: ServiceNow ITSM & GRC modules, SharePoint architecture, Designer, sites, libraries & web parts, Microsoft Azure & M365 technologies
Track record of building and maintaining integrations between business application preferably using an iPaaS platform and utilizing APIs
Knowledge of data mapping and transformation
Understanding of enterprise software and SaaS applications (example: NetSuite & Salesforce)
Strong analytical and problem-solving skills are important for gathering and analyzing business requirements, identifying issues, and proactively proposing effective solutions
Excellent written, verbal and presentation skills, ability to manage interactions at all levels of business
Individuals who can demonstrate a proactive approach to learning and staying updated on emerging technologies
Familiarity with cybersecurity practices and protocols.
Able to understand and grasp new technologies or concepts quickly
Knowledge of emerging technology trends and their business impact

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

About the Company

Vena Solutions

SaaS financial planning with Excel integration

Vena Solutions provides a SaaS financial planning and management platform called Vena Complete Planning. It sits in the cloud and connects to Microsoft Excel, so users can keep using a familiar tool while gaining more planning power. The product uses artificial intelligence and flexible data modeling to combine financial, operational, and other data, delivering insights and automating routine tasks. It also offers automated workflows, integrations with source systems, and strong security within a structured database, helping teams collaborate and make better financial decisions. What sets it apart is the combination of Excel-based workflows with a full planning platform, enterprise-grade security, and cross-department data connections that reveal dependencies and trends. The company aims to help businesses streamline their planning processes, improve financial resilience, and drive growth.

Company size: 501-1,000
Company stage: Series C
Total funding: $415M
Headquarters: Toronto, Canada
Founded: 2011

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