Service Account Manager

Overview

Polk Mechanical is seeking a Service Account Manager - Field responsible for managing client relationships, driving service sales, and ensuring customer satisfaction. This role serves as the primary point of contact for service clients and supports growth of service agreements and recurring revenue.

Responsibilities

• Manage and grow assigned client accounts
• Develop and maintain strong customer relationships
• Identify and pursue service sales opportunities
• Coordinate service delivery and customer needs
• Support pricing, proposals, and contract development
• Monitor account performance and customer satisfaction
• Collaborate with service and operations teams

Qualifications

• Bachelor's degree preferred
• 3-7+ years in service, sales, or account management
• Experience in construction or technical service industry preferred
• Strong customer relationship skills
• Sales and negotiation abilities
• Excellent communication skills
• Strong organizational and follow-up skills
• Ability to manage multiple accounts

EEO Disclaimer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.   Recruitment/Staffing Agency Disclaimer: TriplePoint MEP and all entities within its group of companies do not accept unsolicited resumes from staffing or recruitment agencies. A fully executed MSA with the applicable group entity and prior written authorization and acceptance of each candidate submission by an authorized representative are required. Unsolicited submissions do not establish candidate ownership or create any obligation to pay placement fees, even if the candidate is subsequently hired.